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Business Area: Finance & Corp. Services
Seniority Level: Mid-Senior level
Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
Objective
This role is responsible for overseeing Facility Maintenance (FM) and Security & Safety (S&S) operations across regional offices. The position ensures smooth day-to-day operations, effective vendor management, and adherence to global and local safety/security standards. The ideal candidate will manage maintenance schedules, site safety programs, badge access systems, and provide onsite support for executive visits and events-while working closely with landlords, vendors, and internal stakeholders.
Key Responsibilities
Facility Maintenance (FM)
Oversee MEP (Mechanical, Electrical, Plumbing) and HVAC maintenance schedules, including execution of quarterly maintenance at each site. Maintain and routinely update global Repair & Maintenance (R&M) logs. Serve as the primary liaison for facility-related matters with landlords and building management. Coordinate with external vendors to ensure timely, compliant, and high-quality maintenance services. Manage regional FM budgets and procurement processes via platforms such as Coupa (PRs/POs). Provide on-site facilities support across regional offices, requiring regular travel.
Security & Safety (S&S)
Oversee daily security operations, including badge access control, vendor coordination, and S2/CCTV system functionality. Administer badge access for new hires, terminations, replacements, and loaners; maintain accurate records of landlord-issued credentials. Collaborate with IT to resolve system outages and maintain global badge and occupancy reporting. Develop and maintain Standard Operating Procedures (SOPs) in line with internal security standards and landlord agreements. Coordinate and schedule global ergonomic assessments, sharing results with HR and Treasury. Organize safety training, conduct emergency drills, and manage volunteer safety teams across regional offices. Maintain detailed injury and incident logs, lead investigations, and ensure compliance with safety reporting standards. Support internal and external audits, including customer questionnaires, and compliance reviews from InfoSec, HR, Legal, and Sales. Create and update safety and security policies, FAQs, training documents, and internal communications.
Event & Executive Support
Partner with Corporate Services to support onsite events, including executive meetings and Board of Directors sessions, from both a facilities and security perspective. Contribute to regional workplace projects, including office upgrades, specialty projects, relocations, and new office setups.
Additional Expectations
Collaborate with Workplace, IT, HR, Legal, and other global teams to support strategic and operational goals. Proactively identify, assess, and mitigate workplace safety and security risks across all regional offices. Demonstrate flexibility to support global operations, including after-hours support and incident response across time zones. Be available for international travel to support sites across Americas, EMEA, and APAC. Ability to work under tight and varying deadlines while managing multiple priorities. A strong team player with a collaborative mindset. Highly detail-oriented and organized, with excellent problem-solving skills.
Experience Requirements
3-5 years of relevant experience in Facilities, Security, and Security Systems, ideally within a technology office environment or equivalent Excellent interpersonal skills to interact with managers and employees and foster trust Excellent oral and written communication skills Advanced analytical and problem-solving skills Strong planner, program designer and project manager; experience with organization-wide implementation Ability to solve problems and manage difficult issues while keeping an eye to the future Strong knowledge of industry standards and/or federal, state and local regulatory requirements Strong financial acumen with cash flow and P&L and project management skills Cross-functional collaborator and change agent with excellent interpersonal communication and relationship-building skills working in a global, complex, and matrixed organization; a customer service mindset with a "do whatever it takes" attitude, a collaborative and a "healthy ego" approach that will enable you to navigate effectively and partner across various functional and business unit leaders Hands-on Detailed oriented, computer literate, excellent communication and interaction skills. Ability to work independently and meet goals/objectives with minimal supervision. Effective communication style that allows for cross-functional teamwork and a 'get-it-done attitude. Assertive style; holds vendors accountable to deadlines and performance. Self-starter, intuitive, timely, accurate, detail-oriented, and perceptive. Excel, Outlook & Google suite experience is required Customer service oriented - pleasant, friendly, cheerful, energetic, courteous, and professional demeanor Flexible and able to multi-task effectively; organized and able to prioritize multiple tasks
What you can expect from us:
Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups
EEO/VEVRAA
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Cloudera, Inc.
Sep 18, 2025