New

Human Services Program Representative 1

Commonwealth Of Pennsylvania
$67,736.00 - $102,905.00 Annually
dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
United States, Pennsylvania, Harrisburg
2525 North 7th Street (Show on map)
Sep 18, 2025
THE POSITION Are you seeking a fulfilling career that positively impacts the lives of children? Consider joining the Office of Children, Youth and Families team! By becoming a part of our organization, you will engage with a diverse network dedicated to empowering families across Pennsylvania, ensuring that children grow up in safe, nurturing, and healthy environments. While the role presents its challenges, the rewards of making a meaningful difference in the lives of young people are immeasurable. In this position, you will provide essential consultation and administrative support to both public and private social service agencies focused on children and youth. Your responsibilities will include evaluating the services offered by these agencies and analyzing the data they submit, all to ensure compliance with departmental policies and adherence to state standards, best practices, and legal requirements. Do not miss the opportunity to contribute to this vital work-apply today! Watch this video to see how you can make a difference working for the Office of Children, Youth and Families! DESCRIPTION OF WORK In this position, you will be responsible for conducting comprehensive on-site surveys and evaluations of both public and private agencies that serve children and youth. Your role will involve assessing and analyzing data related to allegations of child abuse within these approved agencies, utilizing your expertise in protective service principles and established casework practices to ensure the safety of children placed outside their homes. You will perform evaluations and program achievement reviews from both a professional and administrative perspective, preparing and presenting the findings of these assessments. Additionally, you will analyze data concerning contracts, plans, reimbursement requests, audits, and other financial documentation. Your expertise will also extend to providing guidance, consultation, and support to public and private child care agencies, ensuring compliance with state standards. Furthermore, you will engage with various stakeholders to advise on enhancing client services and offer educational consultation for programs related to children, youth, and families supported by the Department. You will play a key role in developing, recommending, and revising policies pertinent to the Children, Youth, and Families program, implementing departmental policies to achieve program objectives. Your responsibilities will include preparing detailed reports on evaluations, drafting correspondence, and producing both written and oral reports. You will also coordinate efforts with county agencies for statewide initiatives and oversee the implementation of court-ordered class lawsuits impacting public and private children and youth agencies. Lastly, you will review and provide recommendations on needs-based plans submitted by county agencies. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirement: You must pass a background investigation. This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS):* 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.