New

Client Relations Associate

TEKsystems
$25.00 - $30.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Virginia, Norfolk
Sep 18, 2025
Description Client Relations Associate to provide end-to-end customer service for utility scale, renewable power generation SCADA (Supervisory Control and Data Acquisition) Systems. This position will interface primarily with our TOC team internally to craft customer care solutions based on client requests for service, provide quality assurance for newly delivered projects, onboard new projects to be supported by our TOC Support Team, and ultimately ensure that our clientele are satisfied with services and support as a whole. Effectively manage client expectations Maintain & advocate for existing client relationships Understand existing client relationships from a service coverage perspective Understand and provide optimal solutions for client needs based on service offerings Maintain documentation for all activities related to client questions and resolutions Manage incoming inquiries via phone and email Act as an advocate for our clients to ensure their satisfaction with services Additional Skills & Qualifications* High School diploma or equivalent required Prior experience working in customer service, client relations, or technical administration Knowledge of IT & troubleshooting fundamentals Proficiency in Microsoft Office, SharePoint (or other CRM) Excellent communication, interpersonal and organizational skills A desire to learn and grow professionally and personally BONUS: Knowledge of CAISO requirements Pay and Benefits* The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Norfolk,VA. Application Deadline This position is anticipated to close on Sep 26, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.