New

Healthcare Intake Specialist

TEKsystems
$19.00 / hr
life insurance, sick time, 401(k), retirement plan, remote work
United States, Texas, San Antonio
Sep 18, 2025
Description The Impact You'll Make in this Role As an Insurance Verification Specialist II, you will play a critical role in ensuring timely and accurate insurance qualification of incoming and backlogged orders for our life-saving medical products. You will serve as a key liaison between internal departments and external stakeholders-including sales teams, customer service representatives, physicians, and patients-delivering exceptional service and operational excellence. ________________________________________ Key Responsibilities: Accurately verify and qualify insurance coverage for new and existing patient orders. Collaborate closely with internal teams (Sales, Customer Service) and external customers to resolve order-related issues. Deliver exceptional customer service to both internal and external stakeholders. Work independently and within a collaborative team environment. Communicate patient financial responsibility when applicable. Maintain compliance with payer requirements and company policies. Adapt to changing priorities in a fast-paced, patient-focused environment. Support rotating weekend and holiday coverage as scheduled. Manage multiple cases simultaneously with a strong focus on accuracy and timeliness. ________________________________________ Ideal Candidate Profile: Proven ability to handle multiple priorities in a high-pressure, constantly evolving environment. Strong interpersonal skills with a commitment to building trust with patients, providers, and payers. Ability to research, interpret, and apply payer guidelines and clinical documentation to determine patient eligibility. Strong problem-solving and analytical thinking skills. Self-motivated with the ability to thrive in a hybrid remote work environment. High level of professionalism and attention to detail. Willingness to adhere to and promote all company policies and procedures. Skills Medical, Research, Healthcare, Claims, customer service Top Skills Details Medical, Research, Healthcare, Claims, customer service Additional Skills & Qualifications Required Qualifications: -Highschool Diploma or GED -3 years in insurance authorization or verification or medical billing OR bachelor's degree in healthcare -Strong Soft Skills -Computer skills (specifically in excel) Desired Qualifications: Experience with Health Insurance claims, billing, or authorization Two (2) years of experience with Microsoft Office applications including Word, Excel, and Outlook email Ideal candidate: Balance multiple competing priorities from demanding customers in an ever-changing environment Build support and maintain patient, physician, and third-party payer loyalty and to increase the number of orders through enhanced customer service, customer relationship management, and technology utilization Research and interpret whether a patient qualifies for services-based payer requirements and clinical factors. Communicate patients' financial responsibility when necessary Highly disciplined, self-motivated work ethic to work in a hybrid remote work environment. Follow and enforce all Company policies and procedures. Experience Level Entry Level Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in San Antonio,TX. Application Deadline This position is anticipated to close on Sep 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.