Associate, Licensing- Title Management

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

About the Role

We're looking for someone with strong attention to details to join our team as an Associate Licensing- Title Management In this role, you will ensure accurate and timely processing of vehicle titles, lien placements, and related documentation across multiple jurisdictions. The role is accountable for maintaining compliance with state and local requirements, preventing delays or errors that could impact clients or financial institutions, and supporting smooth fleet operations.

What You'll Do

Title Processing & Documentation

• Accurately process incoming and outgoing vehicle titles across multiple jurisdictions.

• Verify title documentation for completeness and compliance with state and local requirements.

• Ensure proper lien placements and releases are processed without errors or delays.

Research & Issue Resolution

• Investigate and resolve title-related discrepancies such as missing documentation, incorrect lien details, or delayed filings.

• Partner with state agencies, financial institutions, and suppliers to resolve complex title issues.

• Escalate unresolved matters promptly to prevent service interruptions.

Client, Lender & Partner Communication

• Communicate with clients, drivers, lenders, and internal teams to provide title status updates.

• Respond to inquiries in a timely, professional manner to support client satisfaction.

• Coordinate with stakeholders to ensure smooth title transfers and ownership records.

System Updates & Record Management

• Update internal systems with accurate title and lien status information within defined timelines.

• Maintain organized records to ensure compliance with audit and reporting standards.

Teamwork & Continuous Improvement

• Share knowledge and assist team members during high-volume periods.

• Support the development, review, and improvement of title management procedures.

• Contribute ideas to enhance efficiency and service quality

Basic Qualifications

• Must have a minimum of a High school diploma or GED;

• 1-2 years of experience in administrative, operations, or vehicle title/licensing support roles required.

• Excellent communication skills (written and verbal).

• Proficiency with Microsoft Office Suite

• Demonstrate superior organizational skills, the ability to handle multiple tasks and priorities, and meet deadlines

Preferred Qualifications

• 2-4 year Degree in Business, BSBA preferred.

• Experience in fleet management, motor vehicle services, financial institutions, or regulatory compliance environments preferred.

• Prior experience working with state agencies, clients, or suppliers is a plus

• experience with case management or registration systems preferred

• Experience in Claim Operations and Client Services Skill Set Actions preferred

• Experience in fleet management, motor vehicle services, or regulatory compliance environment preferred.

Location- Owings Mills, MD

Work Schedule- Training Period: Monday through Friday, 7:00 AM - 3:30 PM Post-Training Schedule: Monday through Friday, 5:00 AM - 1:30 PM

We ask that candidates are available to commit to both schedules. Training ensures you're fully supported in learning the role, and the post-training shift reflects our team's standard operating hours.

The base salary range for this position is $46,800-$64,400 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

What's in it for You
* A culture of innovation, empowerment, decision-making, and accountability
* Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
* Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request.Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.

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