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Case Manager--Law School Student Life

Texas Tech University
United States, Texas, Lubbock
Sep 12, 2025

Lubbock


Case Manager--Law School Student Life

42287BR

School of Law

Position Description

Manages responsibilities associated with the University's compliance obligations and institutional policies. Responds to reports and complaints by collecting the relevant facts and evidence related to the reported incident. Performs varied and complex administrative work to support office and to facilitate timely response and resolution of complaints.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

The School of Law has approximately 459 students and 41 full-time faculty members. The School of Law is an integral part of the University and offers a robust curriculum including nine clinics and ten dual-degree programs. The School of Law has a strong student-centered focus and is committed to a practical education designed to produce skilled, knowledgeable graduates.

Major/Essential Functions

Case Management and Institutional Support

  • Provide case management and outreach to students experiencing varying levels of distress including, but not limited to, depression/wellness, alcohol and other drug, and suicidal ideation/attempt within assigned residential area.
  • Assess student needs holistically through intake appointments, coordinate action plan/referrals, provide support in connection to appropriate resources on-campus and off-campus.
  • Document and maintain up-to-date records of students of concern via the Maxient system.
  • Develop and maintain relationships with internal and external stakeholders which support student wellness.
  • Represent department on university programming committees including, but not limited to Suicide Prevention Week, Domestic Violence Awareness Month, National Collegiate Alcohol Awareness Week and Sexual Assault Awareness Month as assigned.
On-Call/Crisis/Emergency Response
  • Serve as on-call staff member along with the Associate Dean of Student Life for critical mental health cases which may arise.
  • Be available on a call-to-duty status to assist with emergencies.
  • Communicate appropriately with emergency personnel and other officials as needed.
  • Support the Associate Dean for Student Life in responding to crises and providing follow-up.
  • Provide administrative over-site Maxient and student of concern reporting, and other departmental databases and systems. Communicate effectively with internal and external stakeholders.
  • Assess and report on effectiveness of area initiatives.

Required Qualifications

Bachelor's degree in the area of specialization or closely related field. Four years of related administrative and technical experience. Additional job-related education may be substituted for the required experience on a year-for-year basis.

Preferred Qualifications

Master's Degree in Social Work, Counseling, Psychology or related field. Licensure in Social Work or Clinical Counseling preferred. Two or more years progressive case management experience, residence life experience or experience in a field related to the functional area of the position.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Pay Basis

Monthly

Job Family

Organizational Administration

Job Sub Family

Administrative Operations

Annualized Pay Range

$48,000 - $63,700 - $78,400

Hourly Pay Range

$23.08 - $30.63 - $37.69

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

None

Shift

Day

Schedule Details

8:00 a.m. to 5:00 p.m. Monday through Friday and On Call evenings and weekends

Grant Funded?

No

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

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