SC Office Supervisor

Location:

Department:

Shift:

Standard Weekly Hours:

Summary:

The Office Supervisor will supervise and coordinate the functions of the office for efficient patient flow. Provides support and guidance to staff. Assists in performing general office functions related to phone coverage, billing, registration, and provider schedules. Under the direct supervision of the Director, the Supervisor will oversee approval of payroll as designated, coordinate budget requests and present monthly budget balances to the director. The Supervisor will work closely with clinical managers, medical directors, and team secretary to coordinate pertinent projects, data collection and data trends, and supply inventory processes as necessary. Consults with the Practice Manager regarding methods for controlling operational costs and maintaining efficient office operations. Requires good judgment, excellent customer service skills, knowledge of physician billing, and diversified insurance plans. Assumes the responsibility of the Practice Managers role in the event of his/her absence.

Education and Experience:

• High school graduate or equivalent.

• Preference of two years supervisory experience.

• Basic understanding of general office procedures and general accounting principles.

• Solid understanding of coding and third-party requirements is necessary. Supervisory skills and maturity to supervise several employees.

• Maturity to withstand pressure that may arise in relation to the public, physician or administration.

• Proficient in Microsoft applications preferrred.

• Experience working with Duriable Medical Equipment (DME) reports preferred.

About Cook Children's:

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system-we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through-and how we can help you and your child get the best care and support possible.

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.