Director for Medical and Off-Site Parking Management

The Director of
Parking, reporting directly to the Executive Director of General Services,
serves as the system-wide parking strategist and internal consultant,
independently prioritizing responsibilities, and projects in alignment with
departmental, campus, and organizational goals. Utilizing sound judgment and
problem-solving skills, this role oversees all aspects of parking operations
and planning, including budget management, staffing models, and operational
strategies for both existing and new facilities. The Director of Parking will
oversee all of the valet staff, administrative staff, and vehicle support staff
at all locations throughout UCLA Health. The position leads the development and
implementation of initiatives to optimize system-wide parking performance,
collaborates with Planning, Design & Construction (PDC) to integrate
parking needs into early project phases, and works to standardize procedures
that enhance consistency, efficiency, and scalability across the organization.

• Bachelor's degree in operations or related
  field and/or equivalent experience/training.
• 5 years' experience working in
  project management & consultation.
• 3 years' experience leading teams
  or leadership role
• Prior experience in a health care
  system with matrix reporting structures.
• Working knowledge of university
  parking and commute programs, including permit and citation management systems,
  space allocation, and relational databases; ability to train staff on
  operational tools and systems.
• Experienced in budget development,
  financial analysis, and tracking, with a solid understanding of management
  principles applicable in large, complex institutional environments, including
  those with both represented and non-represented staff.
• Demonstrated ability to exercise
  sound judgment, political acumen, and composure when addressing sensitive,
  high-profile, or complex issues; able to handle confidential matters with tact
  and maintain discretion.
• Strong interpersonal, oral, and
  written communication skills to clearly convey procedures and information,
  interact diplomatically with diverse individuals at all levels, and build
  effective working relationships with internal and external stakeholders.
• Skilled in active listening,
  understanding, and addressing customer or staff concerns, and negotiating
  mutually agreeable solutions to conflicts between individuals or groups.
• Ability to manage multiple
  projects, set priorities aligned with departmental goals, and adapt to frequent
  changes, interruptions, and competing deadlines while maintaining accuracy and
  focus.
• Proficient in analyzing practices,
  data, and trends to make informed decisions, forecast needs, identify problems,
  and develop effective, objective solutions based on policy and precedent.

• Familiarity with the campus
  layout, streets, and buildings, as well as the location of parking facilities
  managed and operated by the University.
• Working Knowledge of UC policies
  and procedures particularly in staff personnel, labor agreements and Community
  Safety.