Financial Aid Coordinator I

Office of Student Financial Assistance:

The Office of Student Financial Assistance, a unit within Student Success and Well-Being (SSWB), is dedicated to supporting UCF's mission and goals through the efficient delivery of student aid. The Office provides UCF students with a comprehensive offering of financial assistance options to support student success and the attainment of a university degree.

The Opportunity:

UCF's Office of Student Financial Assistance is currently accepting applications for a Financial Coordinator I. This position is tasked with overseeing the Transient Enrollment process, FLVC/Florida Shines system processing, and the coordination and compliance of Study Abroad/Exchange programs. The Coordinator is also responsible for budget adjustments and awarding of aid for transient students, as well as students enrolled in study abroad and exchange programs.

This position/classification may be moved at management's discretion within the SSWB division to a commensurate level position as determined by the Sr. Vice President of Student Success and Well-Being or his/her designee.

Responsibilities:

• Responsible for reviewing and completing Transient Enrollment processes, FLVC/Florida Shines system processing, and the coordination and compliance of Study Abroad/Exchange programs.

• Responsible for the COA/budget adjustments and awarding of aid for transient and study abroad student according to federal, state, and institutional regulations/policies.

• Understand, interpret, and effectively apply federal regulations regarding administration of federal student financial aid programs.

• Follow established fiscal budget limits for financial aid award programs to prevent overspending.

• Efficiently organize, make decisions, prioritize multiple tasks, meet deadlines, and work independently and as a team player, within a highly computerized environment and with frequent daily interruptions.

• Maintain files accurately, in paper and in software programs.

• Advise and counsel students and parents regarding the financial aid process.

• Analyze and evaluate students' financial needs.

• Advise on the availability and sources of financial assistance including PELL Grant, Campus-based aid, Stafford Loan, scholarships, and other programs.

• Explain to students the policies, the processes, and the regulations pertaining to financial aid and all aid programs.

• Attend professional workshops, meetings, and training sessions to ensure adequate professional development and keep abreast of current rules and regulations.

• Provide training for areas of responsibility, as well as feedback on ways to improve program efficiency and effectiveness.

• Assist with special projects and/or programs as needed.

• Perform other appropriate duties as assigned.

Minimum Qualifications:

Bachelor's degree and 2+ years of relevant experience or Master's degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Experience working in administrative or student-facing roles within higher education or similar environments.

• Skilled in providing guidance and advising students on financial processes.

• Possess an understanding of basic financial aid program requirements and processes.

• Strong customer service skills with a focus on communication, problem-solving, and positive experiences.

• Experience using Microsoft Excel for data entry, organization, and reporting.

The most successful candidates may possess the following qualities:

• Ability to build and maintain effective professional relationships across teams and levels.

• Proven ability to communicate clearly and professionally with stakeholders at all levels, including faculty, staff, and students.

• Strong critical thinking and problem-solving skills, including the ability to assess situations, evaluate alternatives, and apply logic to develop thoughtful, effective solutions.

• Basic computer proficiency, including accurate and efficient typing skills.

Special Instructions to the Applicants:

The anticipated hourly rate range for this position is $17.64 - $19.16 The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, view the UCF Employee Benefits Guide.