New

NISS Program Advisor : NISS Coach

Georgia State University
$80,000 - $83,000
United States, Georgia, Atlanta
1 Park Place (Show on map)
Aug 27, 2025
Description : The National Institute for Student Success at Georgia State University (NISS) is dedicated to helping colleges and universities identify and resolve institutionally-created barriers to equity and college completion. Through diagnostic services and practitioner-led coaching, collectively known as NISS hightouch services, the Institute enables campus leaders to implement proven student-success systems and data-driven interventions and to enact systemic change to institutional processes and structures. The NISS Program Adviser will support the organization and management of customized support for NISS partner institutions through diagnostic analysis, cohort coaching and individual consulting. The position provides ongoing, personalized attention and program implementation assistance based on each institution's unique characteristics and challenges. This includes supporting the development and delivery of a customized diagnostic analysis and playbook specific to the partner institution. NISS coaches will also provide consulting services to a variety of institutional clients through regular facilitated working sessions, helping guide peer-to-peer and practitioner-led learning opportunities and discussions around program implementation support, leadership and campus culture, and strategic planning for one or more student success initiatives. Examples of duties include: Deliver High-Quality Work Products Accountable for the timely execution of deliverables with a focus on clarity, insight, and strategic value. Insight Development Analyze qualitative and quantitative data to identify key findings for NISS diagnostic reports and playbook recommendations. Client Engagement and Communication Serve as a liaison with institutional partners to co-develop customized recommendations, foster stakeholder buy-in, and drive implementation of student success strategies. Presents and communicates effectively in internal and external meetings Co-leads effective meetings (e.g., CSI) with Senior Program Advisors Assists clients in implementing student success strategies by creating materials that are tailored to the client's situation and drive action Engages and develops relationships with junior client members Stakeholder Communication Effectively engage with junior stakeholders, both internal and external, to ensure alignment and progress toward shared goals. Feedback Integration Actively seek and apply feedback from the Associate Director and Senior Analyst to continuously improve work quality and effectiveness. Project Management Manage multiple concurrent projects involving diverse groups of higher education stakeholders, ensuring milestones are met and outcomes are achieved. Problem Solving Executes upon analysis and deliverables with high quality Identifies and collects required institutional data, synthesizing multiple data sources as needed Executes on structured approach to identify key challenges and make actionable recommendations Anticipates potential challenges and suggests strategies to mitigate them Proposes own workplan and priorities to SPA for alignment Team Development and Teamwork Use an apprenticeship model to coach and develop team members, fostering a collaborative and growth-oriented work environment. Meets deadlines for deliverables / work output, ensuring Senior Program Advisors (SPAs) & Assistant Directors (ADs) remain up to date on status Proactively raises any conflicting deadlines or direction to SPA & AD team Remains consistently motivated Seeks feedback and coaching from SPAs & ADs to strengthen skills Collaborates effectively with peers and leadership Support Development & Delivery: Contribute to the creation and implementation of the NISS diagnostic analysis and playbook for partner institutions. Lead Diagnostic Lifecycle: Guide institutional partners through each phase of the NISS diagnostic process, including onboarding, discovery, refinement, and recommendations. Data Analysis: Analyze institutional data from IPEDS, surveys, and other sources to identify trends and inform decision-making. Diagnostic Reporting: Lead or assist in producing diagnostic reports that highlight key enrollment challenges faced by partner institutions. Strategic Recommendations: Propose actionable changes to improve student progression, retention, and graduation, backed by measurable data. Partner Engagement: Facilitate weekly check-in meetings with institutional partners throughout the diagnostic process. Implementation Planning: Develop detailed implementation plans based on playbook recommendations to support institutional change. Program Documentation: Maintain program files and generate reports on partner learning outcomes and implementation progress. Additional Duties: Perform other related tasks as assigned. Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor. Qualifications : Bachelor's degree and three years of related experience; or a combination of education and related experience. College/Business Unit : Enrollment Management Department : National Institute for Student Success (NISS) Location : Atlanta Campus Shift : M-F; 8:30AM-5:15PM In Person Salary : $80,000 - $83,000 Pay Grade : NPP FLSA Status : Exempt Job Type : Full Time (Benefits Eligible) Job Posting : 08/26/25, 6:35:13 PM Closing Date : 09/10/25, 3:59:00 AM Preferred Hiring Qualifications : Curriculum Development: Collaborate with subject matter experts to design and deliver program content, including seminars and workshops. Program Evaluation: Assess the effectiveness of program activities and produce summary reports on outcomes and events. Relationship Management: Serve as the primary liaison for institutional partners and cohort participants. Research Support: Contribute to research efforts related to NISS programs and initiatives as needed. Special Instructions : Application to include a resume and cover letter/letter of intent. Georgia State University Values : COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value Statement : The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Equal Employment Opportunity : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check : Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.