Deal Desk & Contract Coordinator

Deal Desk & Contract Coordinator

About the Role:

3D Systems is looking for a Deal Desk & Contract Management Coordinator to support our global Sales Operations and Industrial and Healthcare go-to market teams. You will support sales professionals who have a broad portfolio of additive manufacturing printers, materials and services, while overseeing complex solution deals, enhanced processes and manage systematic deals to accelerate deal efficiency, delivery, completeness and accuracy, and improve customer experience. You will be collaborating and engaging with a wide variety of functions and teams within the 3D Systems organization to validate compliance, expert approvals and archiving completeness in alignment with the requirements of the global and publicly traded 3D Systems corporation.

What's In It For You!

• Competitive Pay: Our employees are the best part of our company. We want you to feel valued, appreciated, and included. Because of this, we make sure your hard work is recognized.
• Paid Leave (US ONLY): Enjoy time away from work with Company paid holidays and a flexible working schedule through our paid time off (PTO) policy.Yep, you read that correctly. We are a Company that values you and makes sure you take time for yourself.
• 401(k): Prepare for a secure retirement with our 401k plan, which includes an employer matching contribution.
• Comprehensive Health & Wellness Plans: We want to be here for our employees throughout all stages of life, which is why we offer a wide range of resources, information, and support during your career with us.
• Global Team: With our state-of-the-art corporate headquarters in Rock Hill, South Carolina, our global team has a presence across more than 15 countries worldwide. Experience a workplace comprised of talented individuals who are passionate about serving our customers and each other.
• Innovative Culture: Innovation is at the heart of what we do! Since our founding in 1986 by Chuck Hull, the inventor of 3D printing, we have continuously pushed the boundaries of what is possible with additive manufacturing. When you join 3D, you will have the opportunity to work with cutting edge technology in an innovative and collaborative culture!
• Talent Development: At 3D Systems, we invest in talent programs to support employees with opportunities to grow, contribute, develop, and thrive in their careers.
• Connection & Engagement Opportunities: We strive to cultivate an environment where our diverse global workforce can connect and thrive. Our Employee Resource Group program, Employee Recognition program, and 3D Gives Back program, are just a few examples of how you will be empowered to build connections, celebrate wins, and make a meaningful impact.

What We Are Looking For:

• Manages the Deal Desk with the focus on non-standard Pos, Contract review and approval workflow, including:




• Perform initial review of non-standard contracts/POs
• Defines contract/PO content based on company's key attributes and DOA to determine approvals and reviews by other Specialist and Teams (i.e. legal, compliance etc.).




• Coordinates and drives a collaborative functional review to support deal workflow, accelerate deal to revenue process, and deliver accuracy and completeness
• Coordinate complex deals from quoting to purchase order (PO) in partnership with sales and other internal functions i.e. order mgmt., legal, finance, etc.
• Manage the validation process for all required approvals and reviews for larger deals, implement automation where needed.
• Oversee and coordinate rental and loaners to ensure proper returns, billing, or sale post rental and loaner periods.
• Monitor VPA adherence and collaborate with Material Sales to validate contract execution
• Facilitate integration and expansion of process improvements, additions, enhancements
• Contribute to business projects that impact Deal Management and execution, introducing new offerings, products, or new functionality
• Work closely with team members from sales and sales operation on data hygiene, process

What You Will Bring:

• 5 years' experience in customer support, sales operations environment, or order revenue process working with senior stakeholders globally
• Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities
• The ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to facilitate achievement of business objectives
• Well-developed capabilities in problem-solving and crafting efficient processes
• A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure
• An ability to initiate and build relationships with people in an open, friendly, and accepting manner
• An innate drive to innovate and optimize the use of available resources
• Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change
• Ability to take ownership of projects from planning through to execution
• Proficiency in SalesForce and Excel
• Strong attention to detail, and superior organizational skills
• Ability to multitask and prioritize to manage multiple projects on tight timelines

#LI-MM1