Client Accounting Collections Senior Coordinator

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.

About Us

Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers.

The Opportunity

We are seeking a Client Accounting Collections Senior Coordinator to join our New York office. The Client Accounting Collections Senior Coordinator is responsible for monitoring accounts receivable, resolving billing disputes, preparing reports on collection efforts, and recommending process improvements. The position will be based in our New York office and has a hybrid in-office/remote working schedule. Please note that the Firm will not sponsor applicants for work visas for this position.

• Handles multiple complex A/R and client analysis projects.
• Maintains information on and is knowledgeable in all aspects of assigned client accounts.
• Clearly communicates and responds to inquiries and requests made by clients, attorneys, and business services professionals.
• Reviews outstanding balance reports to identify issues and patterns for review and follow up.
• Reviews requests for accruals, A/R, and relevant E-Billing issues for the Firm's financial clients by ensuring timely follow up.
• Implements Client Accounting procedures, processes and goals by coordinating work effort including follow up of client bills and follow up on outstanding balances with billing, secretarial and other Firm business services professionals.
• Understands and responds to inquiries and requests made by clients, attorneys, and business services professionals.
• Provides relevant information, guidance, and support to others in the Firm.
• Analyzes and proposes actionable solutions to assist the biller in addressing and resolving issues with rejected or adjusted invoices.
• Evaluates A/R aged over 90 days, with careful consideration of clients who have specific payment terms for clients Firm wide.
• Works with supervisor(s) to coordinate departmental workflow, provides solutions to problems and develops creative approaches to accomplishing departmental goals.
• Documents meeting/discussions with billers, partners and clients for actions and/or later follow up.
• Identifies and communicates to supervisor training and coaching needs of department business services professionals.
• Trains, mentors and assists Client Accounting Assistants and Coordinators as needed.
• Actively seeks to enhance knowledge of all Client Accounting procedures and processes.
• Maintains complete and up-to-date files for each partner and/or client.
• Collaborates with the E-Billing and Billing team to review and resolve rejected or partial invoices.
• Manages and analyzes collection/billing escalations; prepares reporting for meetings with management.
• Reviews, analyzes, and monitors Partner forecasts for quarterly collections objective.
• Ability to assume a leadership role when supervisor/manager is absent, as needed.
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies and procedures.
• Performs other related duties as assigned.

Qualifications

• Experience with Aderant, Bill Blast and client eBilling platforms (e.g., CounselLink, Legal Tracker, Collaborati)
• Proficiency in Microsoft Office, especially Excel (e.g., pivot tables, v-lookups)
• Ability to handle sensitive client matters with professionalism and discretion
• Demonstrates strong attention to detail and the ability to manage competing deadlines
• Excellent analytical, research and troubleshooting skills
• Ability to work well under pressure
• Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Excellent analytical, troubleshooting, organizational, and planning skills
• Ability to work well independently as well as effectively within a team
• Ability to use discretion and exercise independent and sound judgment
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Education & Experience:

• Bachelor's degree
• Minimum of five years of collections experience in a law firm or professional services environment

Culture & Life at Skadden
What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.

Benefits

The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits

Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For more information, please visit Skadden.com/careers.

The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.

Salary Details

EEO Statement

Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.

Applicants who require an accommodation during the application process should contact Lara Bell at (212) 735-2794.

Skadden Equal Employment Opportunity Policy

Skadden Equal Employment Opportunity Policy

Applicants Have Rights Under Federal Employment Law

Applicants Have Rights Under Federal Employment Law

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