Website Product Manager

What You'll Do

• Lead the Charge: Own the website roadmap and drive initiatives that align with our growth, branding, and marketing goals.
• UX Extraordinaire: Champion intuitive, accessible, and inclusive design informed by real user research and behavioral insights.
• Data-Driven Decisions: Use analytics and KPIs to guide strategy, optimize funnels, and boost engagement.
• Cross-Functional Collaborator: Work hand-in-hand with marketers, developers, UX designers, and compliance teams to bring big ideas to life.
• Security & Compliance Guru: Keep our site safe, sound, and ADA-compliant with help from our security and compliance pros.
• SEO & Content Strategist: Align technical optimization and content with digital marketing to drive organic growth.
• CMS Wizard: Implement smart governance practices and scalable content strategies that keep our brand consistent and our updates efficient.

Capability Requirements

• Bachelor's degree in marketing, business administration, communications, digital media or computer science.
• Minimum 5 years of experience managing enterprise-level websites or digital platforms, with a proven track record of leading cross-functional teams across marketing, UX, development, and IT.
• Demonstrated ability to define and track KPIs, optimize digital funnels, and use behavioral insights and analytics to drive continuous improvement and user engagement.
• Strong knowledge of ADA compliance, inclusive design, and data privacy standards, with experience collaborating with security and compliance and software engineering teams.
• Experience with CMS platforms, web analytics tools (e.g., Google Analytics), SEO tools (Hot Jar), and accessibility checkers.
• Ability to oversee content operations, enforce governance frameworks, and ensure brand consistency across digital properties.
• Certification in product management or UX strategy is preferred.
• Experience managing scrum teams within an Agile framework.

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all outcomes, responsibilities and qualifications required of employees assigned to this job.

Why Summit?

• Professional Growth: Opportunities for career development and advancement to help you reach your full potential.
• Work-Life Balance: Enjoy flexible work schedules and generous paid time off to maintain a healthy work-life balance.
• Retirement Benefits: Benefit from our 401(k) plan with employer match to secure your future.
• Employee Wellness: Participate in programs and resources designed to support your overall well-being.
• Community Involvement: Engage in initiatives that give back to the community and make a positive impact.

Required Statement Sections

• Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and /or carry up to 10 pounds.
• Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions.
• Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc).
• EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.