SBA7(a) Small Loan Review Officer

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

The SBA 7(a) Small Loan Review Officer will work under the direction of the SBA 7(a) Small Loan Operations Manager. This position is responsible for, but not limited to, completing and managing the pre and post-closing file reviews, and supporting all functions of SBA lending as needed, and ensuring compliance with SBA rules and regulations.

ESSENTIAL FUNCTIONS

• Responsible for reviewing all SBA 7(a) small loans pre-closing to ensure the file is properly documented and ready to close according to SBA and SSBguidelines.

• Responsible for reviewing all SBA 7(a) small loans post-closing to ensure all post-closing items have been cleared.

• Serve as the internal and external liaison between the Bank, SBA, third party vendors, and customers related to all loan closing issues and to obtain required information

• Assure that the loan is closed in compliance with the terms of the SBA Authorization and Standard Operating Procedures

• Recognize and proactively resolve potential problems in the loan closing process.

• Provide superior and quality customer service

• Ensure that the Bank's policies and procedures, code of conduct, and regulatory guidelines are strictly complied with

• Provide assistance to other employees by liaising with them through healthy and positive interactions

• Continuously update skills by participating in professional training

• All other tasks, responsibilities or duties, as directed by management

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Must have strong communication skills characterized by excellent writing and speaking skills

• Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department

• Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank

• Must have good knowledge of business English, including spelling and punctuation

• Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers

• Must be well-organized, accurate, and attentive to detail

• Must be cooperative and willing to assist coworkers and customers on a regular basis

• Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others

• Must possess excellent multi-tasking skills and be able to function well under pressure

• Must be able to remain composed under pressure and respond to customer and coworker concerns regularly

• Must have a keen eye for detail and follow instructions precisely

• Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times

Qualifications, Education, and Certification Requirements

• Education: High School Diploma or Equivalent; College diploma preferred but not required

• Experience: Three years experience in SBA or commercial lending, loan documentation or loan closing experience required.

• Certifications/Specific Knowledge: Knowledge of SBA or commercial loan closing requirements and processes preferred. Knowledge of SBA lending and Standard Operating Procedures (SOP)

TRAINING REQUIREMENTS/CLASSES

Complete New Employee Orientation and other training classes as determined by the Executive Vice President of Specialty Commercial.Required annual compliance training.

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk. This position may require bending and reaching.

WORK ENVIRONMENT

Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered. Travel may be required to come to meetings as needed.

Equal Opportunity Employer, including disabled/veterans.