Director, TMS Production

We are seeking a strategic, solutions-oriented Director of Thomas Marketing Services (TMS) Production to lead and oversee the execution of digital marketing strategies across a portfolio of client accounts. This role is pivotal in ensuring our production teams deliver high-quality, timely, and effective marketing solutions including paid and organic marketing strategies, social media campaigns, creative design work and automation solutions.

The Director of Production will lead a multi-disciplinary team of marketers, designers, and technical specialists, ensuring smooth collaboration, operational efficiency, and client satisfaction. You will serve as the bridge between strategic planning and execution.

• Team Leadership & Management




• Lead, mentor, and develop a team of specialists across automation, social, design, and search
• Manage resource allocation, workload balancing, and capacity planning to ensure on-time and on-budget delivery.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Work with and support vendor interactions as needed for any outsourced content execution




• Production Oversight




• Own the end-to-end production pipeline for digital marketing deliverables-from planning through execution and optimization.
  Implement and refine workflows and processes to maximize efficiency, transparency, and quality.
  Ensure deliverables meet strategic objectives, brand standards, and technical requirements.




• Cross-Functional Collaboration




• Partner with strategy and client services teams to align production output with client goals and KPIs
• Translate strategic marketing plans into actionable production roadmaps.
• Act as the escalation point for production-related issues and lead resolution efforts.
• Join sales or client calls as needed as the face of the TMS organization as needed




• Performance & Quality Control




• Monitor project performance, timelines, and budgets using project management tools.
• Identify areas for improvement and drive innovation in production methods and tools.




• Strategic direction and planning




• Work with leadership, team leads, and strategy to identify opportunities to improve product offering and execution, in particular in more efficient and quicker timelines
• In conjunction with leadership, tests and assess alternative product offerings to ensure quality and determine best solution set

• 8-10 years of experience in digital marketing, including 3+ years in a senior production or operations role.
• Proven experience managing multidisciplinary teams or projects
• Strong understanding of digital marketing strategies and platforms (e.g., HubSpot, Google Ads, Meta, SEO tools).
• Excellent leadership, communication, and organizational skills.
• Experience working with project management and workflow systems (e.g., Asana, Airtable)
• Agency experience a plus

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