Assistant Front Store Manager

Essential Functions:

• Maintains an open line of communication with Front Store Manager, home office departments and the Mixing Center to ensure smooth operations and compliance with all company policies and procedures

• Assists in Human Resource functions related to interviewing, hiring, orientation, training, and retaining a diverse staff, ensuring compliance with federal and state regulations. Mentors, motivates, and develops staff and serves as a role model and resource.

• Serves as a role model, mentor and resource. Conducts performance monitoring, which includes supporting and providing feedback on evaluations, and initiates corrective action in consultation with Front End Manager and Human Resources

• Facilitates and supports the orientation, training, and certification process for staff, including the completion of all company training and compliance for required certifications.

• Manage the food safety and quality systems for the facility in accordance with the corporate Food Safety Program. Including, but not limited to: HACCP/preventive controls, staff training, traceability, cleaning and sanitation, good manufacturing practices, environmental monitoring, recall and withdrawal execution, product complaint investigation and resolution, and pest control management.

• Ensures cashiers are doing cart-to-cart and all other loss prevention measures.

• Handles adjustments, returns, and voids to ensure quick checkout of customers

• Monitors front-end loaders to ensure proper lifting, loading, and use of equipment.

• Executes office cash handling functions including setting up tills, counting down tills, preparing/delivering bank deposits, and getting change for cashiers.

• Submits customer orders for in-store pickup and delivery.

• Oversees and ensures execution of the frozen-to-fresh program through the needed daily execution of the slacking of product and dating as outlined within our frozen-to-fresh program.

• Assists Front End Manager with the annual budgeting process for sales and expenses and analyzes monthly financial reporting; addresses variances when necessary.

• Support and execute activities such as marketing initiatives, contests, merchandising, and other in-store promotional activities.

• Appropriately responds to store emergencies, such as alarm calls and electrical outages, ensuring safe handling of store assets and minimizing loss.

• Achieves and maintains certifications or licenses to meet local, state, and federal requirements

• Responsible for compliance to all safety and security policies and all local, state, and federal regulations to ensure a safe and legal working environment for employees and customers.

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Excellent written and verbal communication

• Customer service skills

• Problem-solving skills

• Excellent organizational skills with the ability to work independently and within a team environment.

• Ability to develop working relationships with others at all levels both inside and outside of GFS

• Business acumen to understand and use financial reporting to make decisions that positively influence business outcomes.

• Knowledge of storage and safe handling practices

• Ability to speak and understand Spanish highly preferred for certain store locations.

• Ability to work in fast-paced, retail environment

• Ability to lead, influence, and train others

Educational & Experience Requirements

• High School / Equivalent required. Bachelors Degree in Business Management preferred.

• Valid Unrestricted Driver's License required

• Two or more years of retail management experience with an emphasis on customer service. Prefer grocery retail experience within perishables, grocery, and general merchandise categories.