ERP Technical Analyst I

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Provides maintenance and operational support for the PeopleSoft Financials systems, including Grants suite thru the technical analysis and business knowledge of the PeopleSoft modules.

• Supports FIU PeopleSoft Financials systems, including Grants suite.
• Serves as backup for various Peoplesoft Financials modules such as General Ledger and Procurement. Demonstrates knowledge and functionality understanding in the assigned PeopleSoft modules.
• Analyzes, diagnoses, and resolves PeopleSoft Financials system related problems and errors to ensure the accuracy of business-critical systems.
• With minimal support analyzes, designs and creates specifications for the PeopleSoft technical enhancements and new functions.
• Under guidance of more senior team members, configures and maintains PeopleSoft on-line and batch applications, reports, queries and workflow.
• Interacts with Database Administrators, Network and other PeopleSoft technical support groups to ensure timely problems' resolution.
• Works and collaborates with Financials System Support Services and Research Information Systems to ensure Financials system stability and problems resolution.
• Provides basic production support including problem analysis and resolution, on-call support, job scheduling and monitoring.
• Documents processes to enable departmental staff to continue computer support to the related systems. Participates in the development of user and operational documentation.
• Provides basic time and resources estimates and status reports. Conducts duties and responsibilities under the guidance and direction of senior personnel and/or management.
• Serves as the merchant account's primary contact or technical contact; Handles sensitive cardholder information and/or processes credit cards transactions for the department/unit; Will have access to a third party system (software, gateway, etc.) that processes, transmits, and/or stores cardholder information.

Bachelor's degree in computer science, information technology, business, or related field. One (1) year of design and development experience with any ERP software such as PeopleSoft Campus Solutions, Financials/Contracts & Grants, Human Capital Management, and Enterprise Portal.

• Ability to effectively communicate with users and the Information Technology staff to resolve technical problems and maintain all aspects of technical support.
• Ability to work independently.
• Ability to handle information of sensitive and confidential nature in the utmost professional manner.
• Ability to meet deadlines.
• Effective analytical skills and writing skills.
• Ability to relate to a culturally diverse university community.
• Knowledge of People Tools as part of Peoplesoft ERP systems.
• Knowledge of People Tools as part of Peoplesoft systems such as Human Resources, Campus Solutions, Financials, and CRM.

Administrative

$55,000 - $60,000

Begin time: 8:30 AM

End time: 5:00 PM

Expanded Background Check

Ability to work flexible hours as needed.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.