Project Coordinator

SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world's best brands to life and set them up for success in a modern world.

SGS & Co shift brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we'll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact for our clients, our people, and our planet.

Position Summary

Serves as Project Coordinator for a limited number of accounts and may assist senior Project Managers on complex accounts. The purpose of this position is to facilitate jobs in the execution phase of our Client's production needs. As a facilitator within the supply chain for packaging artwork issues, you will communicate with design firms, printers, engravers, On-Site Personnel /Sales and Clients to ensure proper printability for packaging. As a figure within the process, you will help maintain and improve SGS & Co's relationship with the Client. Your primary concern will be to coordinate packaging production via job instructions and schedules to complete jobs. Within SGS & Co, you will effectively communicate specifications for each piece of packaging artwork on your brands by utilizing our order entry system as well as being a resource for production departments when issues or questions arise. The Project Manager is the primary resource to the On-Site Personnel and Sales, and the key point of contact to the Production Department at SGS & Co. PM must be able to adapt and create a plan when colleagues are absent.

Essential Responsibilities, Accountabilities & Results

• Consult with On-Site Personnel and/or Client during the artwork development and pre-press execution
• Attend any pre-production meetings (or other meetings), when feasible, per On-Site Personnel's/Sales request or request of the Client
• Respond in a timely manner to Clients
• Establish a good and professional working relationship with our Client(s) and design firm(s), engravers and printers
• Communicate artwork issues with the client as well as internal and external stakeholders
• Respond timely to requests of Client/On-Site Personnel /Sales and others
• Document all critical and pertinent information that may impact the quality
• Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business
• Verify technical supplied data is correct to supplied art
• Manage project timelines
• Communicate received and shipped art to On-Site Personnel/Sales and perform user functionality in a Client's database used for tracking artwork projects
• Understand the Client's process (deliverables, rework)
• Communicate issues to Management
• Order entry (ensure orders are complete and concise when delivered to production)

Educational & Experience Minimum Requirements

This position requires the following knowledge and skills:

• High School Diploma or GED equivalent. Some College/Associate's Degree preferred
• 1-3 years' experience preferred
• Previous experience as a CSR in the print industry preferred
• Experience in the design, print or production art industry preferred
• Basic comprehension in reading work instructions and business memos
• Proofreading skills required
• Ability to work independently after initial training

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following physical requirements are commonly performed in this job. There are times, on occasion, when the employee may be asked or expected to perform duties with physical requirements that are different from those listed here. It is the employee's duty to notify the management of any physical limitations or inability to perform a certain task.

• Regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• Frequently required to stand; walk and reach with hands and arms.
• Occasionally lift and/or move up to 10 pounds.
• Vision, color vision and ability to adjust focus.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $28 - $30 hourly. Ultimately, in determining pay, we will consider the successful candidate's location, experience, and other job-related factors.

Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.