Manufacturing Engineer Manager

Milwaukee Tool's Returns experience is a customer expectation and a competitive advantage. The Engineering Manager's primary role is to create the culture, team, systems, and infrastructure that designs, enables, and supports all aspects of production and productivity in Returns (RGA) and Service Operations.

Reporting to the Sr Engineering Manager and responsible for engineering in the Olive Branch, MS Returns operation (RGA), this position is a key member of Service Operations leadership. The successful candidate will lead a team in the Returns Dept and will collaborate closely with leaders in both Service Hubs and at the corporate level. This role will buildand continuouslydevelopteams centered onengineering expertise and with the depth necessary to support a fast-growing Returns Dept (RGA).

Main Duties and Responsibilities

Culture, Environment, & Team Leadership

• Build and maintain a culture anchored on Milwaukee's core values: Candid | Obsessed | Speed, Agility, and Urgency | Never Settle, Always Improving | Empowered leaders.

• Create and maintain environments that are obsessed with providing world-class engineering disciplines in coordination with sister plants, corporate counterparts, and support organizations.

• Continually develop the Engineering teams themselves, increasing their skills as educators and professionals.

• Participate in and ensure proper day-to-day leadershipof the engineering workforce.

Production Engineering

• Provide day to day support for production/returns operations. Lead or assist with problem solving to minimize downtime, maximize throughput, and ensure safety and quality.

• Create and maintain documented work instructions for all plant operations. Collaborate closely with in-plant counterparts to implement new procedures as well as changes, revisions, and corrective actions.

• Coordinate with IT to prioritize, test, and validate changes to shop management systems.

• In partnership with in-plant Leadership create and implement a robust 6S (5S+Safety) program.

• Manage outlets for Products (ie. Liquidation, NAD, Donation, Scrap)

• Partner with Marketing and other business units for new high-value outlets for returned products

• Lead all large initiatives/projects that will impact Returns/Service Operations in Olive Branch, MS

New Product Development

• Actively collaborate with in-plant and corporate counterparts to implement the Service new- product-development process ("Service VIGOR"). This includes:

• Providing input from concept through end of life on how tool design / features can improve Service.

• Creating work instructions, guides, training videos, and other documentation.

• Designing, testing, and procuring fixtures and tooling for return operations.

• Assisting in-plant counterparts in launching new products onto the floor.

• Assist in defining outlets for when new products are returned.

Quality

• Collaborate with Hub and Corporate Quality teams to integrate Quality into all processes

• Provide Returns observations and recommendations during all KPI/Metric reviews.

• Assist in implementing all Quality improvement changes to affected processes.

Productivity

• Identify and lead day-to-day process improvement activities as well as major projects to increase productivity and cost effectiveness.

• Quantify, track, and report the savings and improvements.

Education and Experience Requirements

• Requires a Bachelor's degree in Mechanical, Industrial, or Electrical Engineering, Operations Management or Industrial Technology, or equivalent education/ work experience

• Lean / Six Sigma certification or training is highly desired

• 5+ years of experience in production-related engineering.

• Experience with new product development and/or Design for Service is highly desired.

• Experience in a Service repair environment is highly desired.

• Experience in Returned Goods is desirable.

• 3+ years of experience leading people is desirable.

• Experience with enterprise-grade ERP systems.

• Expertise withOracle and/or KORBER is highly desired.

• Demonstrated success in:

• Creating a high-performing engineering organization centered around a strong company culture.

• high-change / high-growth environments.

• Working cross-functionally with geographically distributed support functions and sister plants performing similar activities.

• Solid communication skills, both written and verbal, are required

• Proficiency with Microsoft Office products is required (Word, Excel, PowerPoint, Outlook, TEAMS)

• Travel during initial training will be regular and frequent.