Business Intelligence Developer I, University Advancement

External Applicants:

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

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Job Description Summary

Job Description

Essential Functions:

• Responsible for the development and ongoing maintenance of data visualization tools, including the creation of dashboards and reports that empower data-driven decision-making across University Advancement and other Wake Forest departments.

• Collaborates with senior developers on data warehouse design, ETL processes, and the information framework.

• Applies BI best practices, data modeling concepts, and data validation methods with guidance.

• Utilizes database query tools, data discovery platforms, statistical and analytical software, and reporting tools (e.g., SQL, Power BI, SSRS) to extract, manipulate, analyze, and visualize data under supervision.

• This role supports efforts to optimize operational workflows and improve reporting efficiency by participating in the validation and testing of reports and dashboards to ensure their accuracy, consistency, and reliability.

• Contributes to data integrity initiatives by assisting with reconciliation procedures, audits, and error resolution.

• Collaborates with functional business experts to gather requirements for BI projects, assisting in the creation, modification, and documentation of functional and technical reporting specifications throughout the full project lifecycle, all under supervision.

• Offers comprehensive support to end-users, guiding them through report and dashboard access and interpretation. Develops the ability to bridge the gap between technical data and business understanding, making complex concepts accessible to non-technical audiences.

• Contributes to a mission-driven, transparent, and equity-centered organizational culture.

• Maintains high standards for quality and accuracy, while demonstrating a strong desire to grow professionally.

Required Education, Knowledge, Skills, and Abilities:

• Bachelor's degree in computer science, Information Systems, Data Analytics, or related discipline, or an equivalent combination of education and work experience.

• 1-3 years of experience in a data analysis, reporting, or technical support role.

• Basic understanding of SQL, with the ability to write simple queries, stored procedures, etc. using TSQL.

• Familiarity with Microsoft SQL Server, Microsoft SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS); Experience with Visual Studio or related IDE.

• Exposure to data visualization tools (e.g., Power BI, Tableau).

• Awareness of basic data modeling concepts and the ability to work with data schemas and relationships.

• Demonstrated ability to troubleshoot and resolve technical problems with guidance.

• Ability to manage multiple tasks and meet deadlines with support.

• Strong attention to detail and commitment to data accuracy.

• Effective interpersonal, written, and verbal communication skills, including the ability to explain technical topics to non-technical users.

• Good analytical and problem-solving skills.

• Logical thinking skills and adaptability in a dynamic environment.

• Ability to take initiative, work both independently and collaboratively, and contribute ideas for process improvement.

• Respect for the dignity and abilities of all people.

• Willingness to engage with institutional equity goals and apply them in data practices.

Preferred Education, Knowledge, Skills, and Abilities:

• Exposure to Advancement or CRM systems (e.g., Blackbaud CRM, Raiser's Edge, Slate, Salesforce).

• Experience and understanding of Microsoft SQL Server.

• Experience with Power BI for data exploration and dashboard development.

• Exposure to distributed version control systems, agile development methodologies and/or project management tools (e.g., clickup, GitHub).

• Interest in developing skills in cloud-based data platforms (e.g., Azure, AWS Redshift, or Snowflake).

Accountabilities:

• Responsible for own work.

• May supervise student workers.

Physical Requirements and Environmental Conditions:

Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. No adverse environmental conditions expected.

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

Additional Job Description

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.eduor (336) 758-4700.