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HR Benefits Administrator

Northwest Bank
retirement plan
United States, Pennsylvania, Erie
Jul 28, 2025

Job Description

The Human Resources Benefits Administrator is responsible for providing support for Benefits and Retirement Plan Administration.

Essential Functions

  • Ensure compliance with applicable government regulations
  • Ensure timeliness and accuracy of required reporting and fees
  • Resolve compliance related issues
  • Ensure completion of required documentation and maintain current records with total document/data integrity
  • Verify integrity of data in HRIS via audit reports
  • Document and maintain administrative procedures for benefits processes
  • Recommend improvements to procedures, and service and delivery enhancements
  • Ensures benefit changes are processed in accordance with Company Plan Document(s) and in accordance with ERISA
  • Audit all benefit deductions and reconcile benefit invoices for all plans
  • Manage relationships with external benefits brokers and carriers
  • Maintain contact with benefit companies and ensure benefits are processed accurately
  • Educate employees on benefit offerings
  • Oversee the open enrollment process
  • Oversee the completion of daily benefits processing including enrollments, COBRA, terminations, changes, beneficiaries, and accident and death claims
  • Oversee Northwest's Wellness Program
  • Design, recommend and implement new benefits programs
  • Prepare and send correspondence
  • Provide required notifications
  • Assist with processing payroll, Open Enrollment and the Benefits Fair
  • Process billing and payments
  • Reconcile bills and accounts with payroll entries
  • Monitor file feeds for Benefit Enrollments and Terminations
  • Identify and resolve employee benefits and related issues
  • Demonstrate ability to work well within multiple levels of the company and a diverse population of internal customers
  • Manage personal workload/workflow
  • Perform data entry
  • Minimize departmental non payroll costs
  • Maximize technology tools available
  • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
  • Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
  • Work as part of a team
  • Work with on-site equipment

Education, Experience & Skills

  • Bachelor's degree or equivalent experience preferred
  • 3-5 years of Human Resources experience strongly preferred
  • Proven organizational ability
  • Working knowledge of computers
  • Strong verbal, communication and interpersonal skills essential
  • Very detail orientated
  • Understanding of the importance of confidentiality
  • Critical thinking abilities

#LI-EK1

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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