Lead Reliability Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a highly skilled and experienced Lead Reliability Engineer with Technical/Application architecture expertise. This role will involve managing and working with distributed, global teams with multiple stakeholders. This role splays a pivotal role in ensuring the stability, scalability, and performance of software systems by blending software engineering with IT operations.

Primary Responsibilities:

• Leadership and Management
  
  
  
  • Team Leadership: Lead and mentor a team of software engineers, fostering an environment of continuous improvement and professional development
  • Project Management: Oversee multiple projects, ensuring they are completed on time, within scope, and within budget
  • Strategic Planning: Develop long-term strategies for the engineering team to align with the company's objectives and goals
  • Resource Allocation: Allocate resources effectively to meet project deadlines while maintaining high quality
  • Technical Oversight: Actively manage any technical issues that arise in production environments ensuring swift resolution with minimal impact on customers
  • Architecture Design: Oversee the design and architecture of software solutions, ensuring they meet scalability, reliability, and performance requirements
  • Technology Stack: Make decisions regarding the technology road map.
  
  
  
  
• Innovation and Improvement
  
  
  
  • Participate in Architecture Review, present solutions, and review other solutions
  • Work with Enterprise architects to learn and adopt standards and best practices
  • Propose and justify the right tools and technologies needed to build solutions
  • Design solutions adhering to applicable rules and compliances
  • Stay updated with the latest technology trends to solve business problems with minimal change or impact
  • Enhance monitoring and instrumentation for OAP services
  • Build automation and self-healing capabilities to improve efficiency, stability, and reliability of services
  • Gather requirements for automation opportunities and instrumentation improvements
  • Recommend improvements and changes to monitoring configurations and service architecture design
  • Summarize and provide updates to key stakeholders
  • Assist with incident/problem root cause analysis (RCA) and identification of trends
  • Help teams define service level objectives and build views within monitoring tools
  • Conduct analysis on alerts and incident data and recommend changes and improvements
  • Drive improvements to monitoring and instrumentation for services
  • Assess and monitor overall application stability and performance, providing insights for potential improvements
  • Support cloud operations tasks
  • Participate in rotational on-call support
  
  
  
  

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) or 8+ years of Engineering experience
• 6+ years of development experience with Java
• 2+ years of experience working with SQL server technologies
• 2+ years of experience with JavaScript and single-page applications

Preferred Qualifications:

• Experience with automation and scripting languages (e.g., Python, Bash, PowerShell) with a preference for Python
• Experience implementing comprehensive monitoring for services to detect anomalies and trigger timely alerts
• Proficiency in monitoring and instrumentation tools
• Understanding of application performance monitoring (APM) and log management tools, with a preference for Dynatrace and Splunk
• Proven ability to effectively work independently or with a team as a software engineer
• Proven ability to effectively articulate and communicate concerns, issues or inquirIes in a timely manner

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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