New

Engagement, Employee and Labor Relations Manager (HR Manager)

Solitude Mountain Resort
life insurance, 401(k)
United States, Utah, West Valley
Jul 26, 2025
Year Round Job Title: Engagement, Employee and Labor Relations Manager (HR Manager) Department: Human Resources Reports to: VP of People Location: Solitude Mountain Resort, Brighton, UT FLSA Status: Exempt Job Type: Full-Time Job Summary: The HR Manager is responsible for developing and executing strategies that enhance employee, team, and leader engagement, foster a positive work culture built upon Solitude Values and Leader Expectations, and ensure compliance with labor laws and union agreements in alignment with HR and resort strategies. This individual contributor position plays a key role in driving employee engagement, positive team member relations, productivity, and high performing teams through fair, consistent, and legally compliant people practices. Key Responsibilities: Employee and Leadership Engagement Design and/or deliver programs, training, and initiatives that enhance employee experience, motivation, and retention. Project manage and/or conduct employee engagement surveys and focus groups; analyze results and work with VP of People and leadership to address key findings. Champion recognition programs, mental health and wellness initiatives, and communication strategies to reinforce a culture of inclusion and high performance. Support succession planning process and leadership programs in conjunction with VP of People. Employee Relations Provide guidance to managers and employees on employee relations matters, including conflict resolution, performance concerns, policy interpretation, and disciplinary actions. Conduct thorough investigations into employee complaints, grievances, and policy violations; prepare reports and recommend appropriate corrective actions. Provide guidance on reasonable accommodation process and employee leaves. Ensure consistency and legal compliance in employee relations practices. Labor Relations Act as HR point of contact to the Solitude ski patrol local union chapter. Interpret labor contracts and ensure proper administration of agreements. Handle grievance and arbitration procedures; collaborate with legal counsel as necessary. Support contract negotiations and collective bargaining processes. In conjunction with legal counsel, monitor legislative changes and labor law developments to ensure ongoing compliance. Other Responsibilities Lead or participate in other special projects with VP of People or Solitude or Alterra HR teams as required. Support organization compensation processes and administration in conjunction with VP of People. Qualifications: Education & Experience: Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or a related field (Master's degree or JD preferred). SHRM-SCP or SPHR certification or equivalent preferred. 7-10 years of progressive HR experience preferred with a focus on employee and labor relations. Must have deep knowledge in at least one of the two disciplines. Experience with unionized environments preferred. Passion for skiing and/or riding, and the outdoor industry preferred. Skills & Competencies: Strong knowledge of employment laws (e.g., FMLA, ADA, NLRA, Title VII, FLSA, EEOC). Exceptional interpersonal and communication skills. Strong problem-solving and conflict-resolution abilities. High integrity and discretion when handling confidential matters. Ability to build relationships and influence stakeholders at all levels. Work Environment and Physical Demands: Office setting in a high-altitude ski resort environment with occasional travel to other locations as needed. Requires prolonged periods of sitting at a desk and working on a computer. Perks of Working Here: Work & Play in the Mountains: Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts. Benefits: Access to select Alterra Mountain Company Destinations. Free Solitude season pass for you and eligible dependents. Discounts on solitude lift tickets for friends and family. Discounts on food, rentals, retail, and lessons. Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees Pro deals with outdoor brands. Generous 401(k) plan with company match. Free counseling service through Employee Assistance Program.