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New

Constituent Services Coordinator

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
315 West Buchanan Street (Show on map)
Jul 26, 2025

Posting Date

07/25/25

Application Deadline

08/01/25

Pay Range

Anticipated Hiring Range: $22.75 - $30.25 hourly
Full Pay Range: $22.75 - $38.75 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Elections

About the Position

Maricopa County Elections Department is looking for a customer-focused professional to support elections in our community. In this vital role, you'll deliver clear and accurate election-related information to voters and community members. You'll work closely with a dynamic team to ensure the public understands the voting process and feels confident participating in it.

We're seeking someone with exceptional communication skills, a collaborative mindset, and a passion for public service.

About Us

Maricopa County Elections serves over 2.5 million registered voters as they exercise their right to make informed decisions regarding the selection of local and national leaders and ballot measures. We believe in teamwork, creating a vibrant, exciting work environment, and pursuing opportunities to make a positive impact in the communities that make up the 4th largest and fastest-growing County in the United States. Our work supports elections in cities, towns, school districts, and special districts, and we look forward to welcoming you to our team.

Proud to Offer

  • Work with a greater purpose

  • Tuition reimbursement

  • Exceptional work-life balance

  • Opportunities for growth and development within Maricopa County

  • Low-cost, high-value healthcare for you and your qualifying dependents

  • Child care benefits, including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

  • Paid vacation, sick time, and parental leave

  • Extensive wellness program, including healthcare premium discounts

  • Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

  • Learn more at Work With Us | Maricopa County, AZ

We Require

  • Two years of constituent relations, public relations, communications, or journalism experience

  • Associate's degree in communications, journalism, public relations, public administration, or a related field

  • Professional experienceina related field may substitute for the education requirement on a year-for-year basis

Other Requirements

  • Must complete the next scheduled Secretary of State Election Officer Certification

  • Must successfully complete a background screening

  • Must be eligible to vote in Arizona

  • Mandatory overtime during all election cycles

We Also Value

  • High competency in both English and Spanish languages

  • Experience in an election administration environment

Job Contributions

  • Provide constituent correspondence and interact with customers to provide effective customer service

  • Provide specialized assistance with the operations and coordination of the public records requests, information, and documentation

  • Resolve complex inquiries and complaints from the public or other government agencies

  • Respond to specific requests by researching, locating, retrieving, and delivering records or information, working in collaboration with other staff

  • Evaluate, recommend, and implement changes to work methods and procedures that increase efficiency

  • Create, update, and maintain spreadsheets and databases, which are compiled into reports to assist the organization in making data-driven decisions

  • Perform and coordinate redaction of confidential, exempt, and sensitive information

  • Act as liaison regarding administrative issues related to operations, research, and program support

Working Conditions

  • Exerting up to 20 lbs, occasionally, 10 lbs. of pushing, pulling, or lifting

  • Requires sitting, walking, or standing to a significant degree

  • Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions

  • Frequent engagement with the public in person, by phone, or electronically

  • Must be able to communicate clearly in both written and verbal formats

  • Repetitive use of hands for typing, filing, and handling documents

  • Must not engage in any political discussion

  • Hybrid schedule options are available after a brief training period, based on business needs

Selection Procedure

  • Only the most qualified candidates will be considered

  • Consideration will only be given to candidates who submit online applications

  • Candidates will be contacted primarily through email and their Workday online application profile

  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!

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