Lab Technician I - Morrisville, NC

Pace Life Sciences

Pace makes the world a safer, healthier place. We advance the science of our pharmaceutical and biopharmaceutical customers through the drug development process, from early-phase R&D through clinical trials and GMP commercial product support. For customers with in-house manufacturing and labs, Pace provides professional services to support their operations.

Responsible for providing assistance, preserving, preparing, processing and maintenance of lab samples, which involve knowledge on fundamental lab support policies, programs and practices while completing appropriate forms, documents, and databases. May include various forms of samples, such as environmental, biological, chemical, and related areas.

• Prepares lab for daily operations, including stocking materials, equipment, safety, cleanliness, and related areas.
• Supports analytical testing process using standard lab support knowledge in the collection and review of conditions, including preserving samples, completing sample preparation, documenting, and communicating results.
• Picks up, transports, and maintains results, samples, documents, materials, and other items as needed.
• Disposes of laboratory materials and samples using well-established guidelines and instructions.
• Reviews, completes, and processes standard degrees of logs, documents, databases, and related materials and information.
• Provides fundamental support in the application and assistance to staff and management regarding lab support policies, programs, and practices.
• Provides support researching issues and developing recommendations to resolve process, department, and related customer issues.
• Assists in the review and implementation of lab support policies, practices, and programs to meet organizational, operations and management needs.
• Assists with ensuring compliance with applicable laws, rules, and regulations; receives guidance and direction or escalates when required.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training, and experience. One year of experience in a lab or environmental setting is preferred.

• Fundamental principles, practices, and techniques of lab support.
• Customer service principles and practices.
• Understanding of the daily administration of lab support programs, policies, and procedures.
• Fundamental methods to resolve lab support or technical problems, questions, and concerns.
• Ability to learn standard applicable organizational policies and procedures on sample maintenance.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.

• Performing fundamental lab support duties in assigned areas.
• Providing standard support within varied lab testing.
• Providing customer service.
• Serving as a team member working with customers and projects.
• Operating in both a team and individual contributor environment.
• Interpreting, applying, and explaining organizational policies and procedures.
• Maintaining databases, forms, documents and related informati0n.
• Using initiative and judgment within established department policies and procedures.
• Using tact, discretion, and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to groups and peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.