Manager, IT - Spira Care Tech Services

• Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
• Annual incentive bonus plan based on company achievement of goals
• Time away from work including paid holidays, paid time off and volunteer time off
• Professional development courses, mentorship opportunities, and tuition reimbursement program
• Paid parental leave and adoption leave with adoption financial assistance
• Employee discount program

• Collaborate with Spira Care leadership to define and lead the technology eco-system and roadmap aligned with clinical, operational, and strategic goals.
• Adhere to all Blue KC policies, procedures and standards, develop and oversee unified technology, infrastructure, applications, and cybersecurity strategies across all sites.
• Design scalable IT ecosystems and integration that supports growth, digital transformation, and patient-first care models.
• Act as the internal consultant and strategic partner for Spira Care leadership and clinic leaders on all IT-related decisions and plans.
• Manage all hardware, network, server, telephony, cloud services, and endpoint device environments.
• Lead IT governance, asset lifecycle management, procurement, and budgeting.
• Build disaster recovery and business continuity capabilities for all 9 locations.
• Lead AthenaHealth EMR platform configuration, optimization, and integration with labs, imaging, pharmacy, and revenue cycle tools.
• Oversee systems integration and interface management and clinical data interoperability.
• Manage the Athena vendor relationship, support and service level agreements, and overall services from vendors.
• Manage Athena modules (Collector, Clinicals, Communicator) and any new capabilities within each module for consistency and performance.
• Supervise internal IT staff, external vendors, and project teams with a leadership style that encourages growth, collaboration, and accountability.
• Create a high-trust, high-performance environment with inclusive practices and developmental feedback loops.
• Partner with HR and department heads on onboarding, technical training, and digital literacy initiatives.

Minimum Qualifications

• Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field.
• 5-7 years of progressive IT experience, with at least 2-3 years managing clinical or healthcare systems.
• Proven leadership of multi-site environments or complex system ecosystems.
• Experience in AthenaHealth EMR systems, including user support, integration, and optimization.
• Strong background in network infrastructure, cybersecurity, and vendor relationship management.
• Expertise in managing clinical applications, especially AthenaHealth.
• Strong problem-solving and systems-thinking mindset.
• Able to translate technical information into business language for executives.
• Exceptional change management, stakeholder communication, and decision-making skills.
• High emotional intelligence with the ability to influence non-technical stakeholders.
• Thrives in cross-functional, multidisciplinary settings.
• Fosters a growth mindset and a culture of innovation and accountability.
• Demonstrated success in IT project management and service operations.
• Commitment to continuous improvement and end-user experience.
• Ability to prioritize competing demands in fast-paced clinical settings.

Preferred Qualifications

• Master's degree in Healthcare Administration, Technology Management, or equivalent

Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.