Education Support Associate

Position Overview
This multifaceted role supports the academic and operational functions of the University of Minnesota's Pharmacy program, acting as a central hub for curriculum coordination, student and faculty support, and logistics. With a focus on organization, communication, and service, this position ensures a smooth and supportive educational environment across campuses.

The Professional Education Division (PED) provides the infrastructure to support all aspects of the education mission of the College of Pharmacy. This includes the development and progression of professional pharmacy students, along with the design, development, maintenance, and implementation of the professional Pharm.D. curriculum. The Professional Education Division consists of the following units: 1) Curriculum Operations (CO); 2) Experiential Education (EE); 3) Pharmaceutical Care Learning Center (PCLC); and 4) Interprofessional Education (IP).

Duties and Responsibilities-

Administrative Curriculum Operations Support (40%)
* Primary point of contact for day-to-day operations for the pharmacy program; triaging requests in a friendly and timely manner.
* Effectively manage and implement multiple administrative responsibilities
* Ensuring accuracy while scheduling rooms for the pharmacy program across multiple campuses
* Schedule block team meetings
* In partnership with education coordinators, support assessment days including schedule rooms and proctors, and provide day-of assistance as needed
* Manage all pharmacy courses Google calendars
* Provide administrative support for all PED guest lecturers
* Manage textbooks for the PharmD program and make recommendations on future processes
* Order course and PED office supplies
* Makes recommendations to improve inefficiencies and effectiveness of business operations in the PED administrative office to best align with PED's overall strategic goals

TA/Tutoring Program Coordinator (30%)
* Coordinates graduate teaching assistant (GTA) duties across WTL blocks and ensures consistency in support services
Collaborate with Education Coordinators to coordinate GTA staffing of in-class support including recordings, active learning sessions, GTA bullpen and student and faculty support
Manage TA/tutor absences, coordinating backup support solutions to maintain uninterrupted services
* Communicates GTA assignments in support of electives, PLC, and minor programs

PCLC Support (30%)
* Serve as administrative point person for student and instructor requests for assistance with supplies and PCLC equipment.
* Maintain an adequate inventory of materials, supplies, and equipment for use in PCLC instruction.
* Maintain the learning areas for use in specific simulations, activities, or workshops.
* Serves as PCLC liaison with University of Minnesota Facilities Management to provide logistical support of the physical space, equipment, and furnishings in PCLC.
* Serve as the PCLC representative on the Lab Safety Committee, and other committees as needed.
* Provide administrative support to the PCLC teaching team as needed

Working Conditions
Office environment/no specific or unusual physical or environmental demands.

This role is offered as an on-site only position on our Twin Cities campus. A specific schedule will be determined between upon hire.

*The Employer retains the right to change or assign other duties to this position.

Required
* BA/BS or a combination of related education and work experience to equal 4 years
* Previous experience working in a large, complex department/organization with multiple units
* Experience serving as the primary point of contact and interface in an environment that includes a large number of customers
* Ability to work within and across teams
* Excellent communication skills, both oral and written
* Excellent organizational skills/attention to detail
* Ability to plan, organize and manage multiple projects with competing deadlines

Preferred
* Experience in curriculum operations and/or student support experience
* Experience in a professional health program
* Ability to understand, interpret, and apply policy
Working Conditions

The Professional Education Division (PED) provides the infrastructure to support all aspects of the education mission of the College of Pharmacy. This includes the development and progression of professional pharmacy students, along with the design, development, maintenance, and implementation of the professional Pharm.D. curriculum. The Professional Education Division consists of the following units: 1) Curriculum Operations (CO); 2) Experiential Education (EE); 3) Pharmaceutical Care Learning Center (PCLC); and 4) Interprofessional Education (IP).

Pay Range: $52,000- $58,000; depending on education/qualifications/experience

Time Appointment Category: 100% Appointment

Position Type: Civil-Service

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).