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Commercial Loan Servicing Supervisor

Busey Bank
life insurance, paid time off, 401(k), profit sharing
United States, Kansas, Leawood
11440 Tomahawk Creek Parkway (Show on map)
Jul 25, 2025

Position Summary

The Commercial Loan Post Closing Review Supervisor is responsible for assisting the Commercial Post Closing Manager in managing of the Commercial Loan Review associates and all the daily functions performed by the group. This includes supervising various service-related processes including but not limited to quality assurance of all loan files to ensure documentation is approved and in compliance with internal and external regulatory requirements and bank policy, covenant input, creation of procedures, and assisting in preparation of responses for internal and external audit findings. Duties & Responsibilities
  • This position is responsible for overseeing thorough and comprehensive review of loans, credit, and collateral documents to determine if documents are following regulatory requirements and company policy
  • Ensure associates are trained and proficient on all bank's systems; Core, loan platform, Imaging, and other 3rd party systems to ensure accuracy and integrity of file review.
  • Responsible for assisting the team in reviewing and monitoring ongoing insurance, releases, and imaging on commercial loans
  • Delegating workflow and ensuring associates understand their duties or delegated task
  • Provide constructive feedback and coaching to associates
  • Serve as a link between subordinates and manager
  • Lead and participate in activities related to Bank integrations
  • Demonstrate continuous improvement of products and services by consistently working to identify and implement process and efficiency enhancements
  • Monitor completion of functions within the applicable key performance indicators (KPI), Identify and implement corrective measures for KPI not meeting identified standards
  • Remains up to date on all documentation, regulatory, and lien perfection requirements in order to ensure loan quality
  • Assist with post-closing duties and responsibilities
  • Continue self-education as to bank regulations related to compliance for Commercial loans
Education & Experience
  • Knowledge of: Strong oral and written communication skills
  • Bank and federal regulations
  • Strong customer service skills
  • Legal documents
  • Multi-task and work independently
  • Must be able to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action.
  • Must be able to work independently and as part of a team
  • Ability to: Multi-task and work independently
  • Analyze and solve problems for which there are not precedents
  • Perform duties and make decisions under frequent time pressures
  • Education and Training: Bachelor's degree in Business, Finance, Accounting or Economics; equivalent years of relevant work experience may be considered in lieu of a degree
  • Minimum of 1 to 2 years' experience in loan servicing and/ or collateral monitoring, specializing in Commercial loans
  • Proficient knowledge of Microsoft Office Software and ability to master other proprietary banking systems

Compensation and Benefits

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $53,000 - $60,000 annual)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

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