Microsoft 365 Cloud Administrator

ACARA Solutions and our large defense client have a 100% REMOTE contract-to-direct hire position available

• Microsoft 365 Administration
  • Manage user identities, access, and permissions across Exchange Online, Teams, SharePoint, and OneDrive.
  • Configure mailboxes, shared resources, email security, and compliance policies (e.g., DLP, eDiscovery, retention).
  • Administer SharePoint Online and Microsoft Teams, ensuring seamless collaboration and document management.
  • Monitor service health and troubleshoot issues via Microsoft 365 admin tools and PowerShell.
• Application & Infrastructure Support
  • Maintain system availability: run batch jobs, execute SQL scripts, review logs, and perform patching and backups.
  • Support operational uptime through monitoring, capacity planning, performance tuning, and incident response.
  • Ensure compliance with SOX, security policies, and audit standards through access control, documentation, and system logging.
• Customer & Technical Engagement
  • Respond to service requests, incidents, and technical inquiries.
  • Provide mentoring, end-user support, and contribute to technology adoption efforts.
  • Collaborate with vendors and IT teams to manage integrations, upgrades, and new capability rollouts.
• Project & Process Leadership
  • Lead small-scale initiatives, resolve complex issues, and drive innovation.
  • Evaluate emerging tools, industry trends, and vendor roadmaps to align systems with best practices.
  • Support DevOps, automation, and lifecycle initiatives in fast-paced, high-security environments.

• Proficiency in Microsoft 365 administration and PowerShell scripting.
• Intermediate knowledge of networking (DNS, HTTP, IP), virtualization, and security.
• Experience with SQL scripting, batch automation, and enterprise application support.
• Strong problem-solving, communication, and documentation abilities.
• Ability to manage multiple priorities, lead initiatives, and influence cross-functional stakeholders.

• Microsoft 365 or Azure certifications.
• Background in software development, systems engineering, or solution architecture.
• Familiarity with DevOps, Agile methodologies, and automation tools.
• Experience with regulatory compliance frameworks (e.g., SOX, NIST).

• Bachelor's Degree in Information Technology or Systems Administration
• Minimum 8 years of experience in supporting critical application software (local, network installed, and SaaS) to include medium to complex troubleshooting, research
• Minimum 8 years of experience in server architecture and understanding of virtualization technologies, storage systems, enterprise security practices, and replication technologies
• Minimum 8 years of experience in the Internet and its key configuration components (DNS, http, IP addressing, Subnetting), and different methods of file transfer (FTP, SFTP, FTPS, NDM)
• Minimum 8 years of experience in solutions development methodologies (DevOps, Agile, Software Development Lifecycle)
• Minimum 8 years of experience in SQL scripts and other scripting languages, and experience with batch automation and automation tools
• Minimum 8 years of experience in developing solutions to extremely complex, cross-domain problems requiring significant business acumen, technical knowledge, ingenuity, creativity, and innovation

• Master's Degree
• Experience as a developer, systems integrator, systems engineer, and solutions architect.
• Experience as a Current application administrator
• Knowledge of development languages, platforms, and tools
• Ability to read and comprehend technical manuals and maintain procedural documentation
• Evidence of ability to act independently on large and unique tasks and wide-ranging initiatives using a subject matter expertise of the Application or System Admin discipline
• Has the ability to evaluate intangibles in the analysis of significant and unique initiatives, situations, alternatives, proposals, designs, architectures, risks, data, systems, and constructs
• Solid organizational skills, including: superior ability to lead initiatives and cross-functional projects; a facility to handle multiple tasks and deliverables simultaneously; a track record of exercising independent judgment appropriately; and the ability to quickly understand and execute complex assignments when working on high-profile outcomes with inherent risk
• Excellent presentation, oral/written communication, and inter-personal skills, including the ability to: anticipate, influence & adapt to a wide range of audiences; cultivate relationships and leverage organizational understanding to facilitate decision making and buy-in
• A history that illustrates flexibility and adaptability to changing business needs and shows the ability to recognize the need for change
• Excellent track record of being capable of working with significant uncertainty, resistance, barriers, issues, and challenges; converting uncertainty into quantifiable impact, risk, and mitigating actions.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Under the International Traffic in Arms Regulations (ITAR), all employees assigned to this client must provide documentation verifying their status as a 'U.S. Person,' as defined in ITAR clause 120.15. A U.S. Person is a protected individual under the anti-discrimination provisions of U.S. immigration laws.