Digital Banking Business Analyst

We are seeking a highly motivated and strategically-minded professional to serve as a key liaison between business and technology teams. This individual will play a critical role in driving cross-functional initiatives, translating business needs into actionable plans, and engaging with stakeholders across all levels of the organization. The ideal candidate thrives in navigating change, can adapt in dynamic or evolving environments, brings a strong mix of business acumen and technical fluency, and is comfortable working independently while building strong relationships and fostering collaboration across functions.

Key Responsibilities:

• Effectively communicate complex ideas and business requirements both verbally and in writing.
• Present confidently to senior and executive leadership, especially in high-pressure or skeptical settings.
• Maintain strong working relationships across internal teams, including IT personnel, business leaders, and technology vendors.
• Collaborate and lead cross-functional teams, aligning technical, business, and creative stakeholders toward common goals.
• Translate strategic objectives into clear, actionable plans and product roadmaps.
• Develop and manage product backlogs, prioritize initiatives, and monitor progress to completion.
• Proactively identify and address challenges with minimal oversight, applying critical thinking and strategic foresight.
• Build productive relationships across departments to drive alignment and achieve shared business goals.
• Operate effectively in dynamic, fast-changing environments with a high degree of ambiguity.
• Demonstrate initiative, ownership, and a willingness to learn in every aspect of the role.

Required Qualifications:

• Bachelor's degree in business, computer science, or related discipline
• 5 years' relevant experience including one or more of the following:




• Strategic thinking and relationship-building applied in complex or fast-paced business environments
• Collaboration with cross-functional teams such as developers, business units, and executives
• Engagement directly with senior executives and management of high stakes communications
• Successful navigation through periods of organizational change, delivering results in ambiguous scenarios
• Design and implementation of solutions to address complex, cross-functional business challenges




• Business acumen with the ability to align initiatives to organizational goals
• Familiarity with financial services industry standards and terminology is preferred
• Foundational knowledge of software development principles, tools, and lifecycle
• Strong verbal, written, and presentation skills, with the ability to tailor messages to various audiences
• Ability to work independently, set priorities, and manage multiple projects simultaneously
• Strong analytical, critical thinking, and strategic problem-solving skills
• Solid interpersonal skills to engage with internal stakeholders and external partners alike
• Strong technical aptitude and the ability to understand complex IT environments
• Understanding of financial concepts and how they apply to business strategy is preferred