Manager, Training Facilities

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and prior to Covid provided more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

The Manager, Facilities Training will be responsible for establishing a technical training unit within the Engineering and Maintenance Department. This position will provide leadership, direction, and organization to a team of technical training instructors to ensure that training programs result in the desired learning outcomes and the development of employee technical competencies that align with business needs. The incumbent will assess, manage, coordinate, and evaluate all training programs related to Facilities Maintenance to ensure their quality, effectiveness, and efficiency.

1. Develop Facilities Maintenance Training Programs:

• Lead the instructional design, development and implementation of programs, policies and strategies to effectively and efficiently meet the operational goals.
• Collaborate with Public Facilities, Building Maintenance, and Safety Department leadership to develop technical training process and standards.
• Engage internal subject matter experts, as needed, or bring in external consultants to address specific training needs.
• Collaborate with Facilities Maintenance department management to analyze training needs.
• Organize and develop training manuals, reference library, and other educational materials.

• Evaluate and report on effectiveness of training programs, based on direct observation, feedback, follow-up and performance metrics.
• Review and evaluate training, internship and apprenticeship programs for compliance with Metro Transit, State and Federal Government standards
• Maintain learning management system records of employee training and prepare statistical reports to evaluate performance of instructors and monitor the progress of trainees.

• Provide management and work direction to future training staff.
• Manage training schedules to maintain efficient use of instructors and facilities, while meeting department management training needs.
• Align closely with department senior leadership to develop training timelines that meet the department's needs.
• Organize and oversee regular classroom, hands-on, and virtual training sessions for the Facilities Maintenance department.
• Ensure training plans and programs across the facilities division are focused on continuous improvement of the skills and individual performance at all technical levels.
• Manage multiple projects simultaneously, meeting objectives and timelines.
• Lead the recommendation of vendor services, products and training materials.

Any of the following combinations of experience in maintenance training or organization development field or related area with three (3) years supervisory or management experience and completed education (degree in instructional design, instructional technology, education, human resource development or related field.

• High school diploma/GED and ten (10) years of experience.
• Associate's degree and eight (8) years of experience.
• Bachelor's degree and six (6) years of experience.
• Master's degree and four (4) years of experience.

• Performance-based instructional analysis, design, development, implementation and evaluation experience.
• Work experience in adult education in the classroom, online, and in blended environments.
• Transportation maintenance industry training experience.

• Knowledge of organization, management and leadership development principles and practices.
• Knowledge of adult learning principles, training techniques, group dynamics and training delivery technology.
• Knowledge of Learning Management System administration.
• Skill in administration, interpretation and facilitation of assessment tools and instruments.
• Intermediate skills with Word, Excel, PowerPoint, Articulate, and Internet search engines.
• Strong interpersonal and communication skills.
• Requires a high degree of skill in developing, motivating and fostering collaborative relationships both inside and outside of the organization. Interactions are frequently with directors and managers of other departments.
• Ability to effectively present information to top management, public groups or Council members.
• Ability to facilitate group processes and design/deliver stand-up training.

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits and a good work/life balance.
• Career advancement opportunities.

More about why you should join us!

Union / Grade: TMSA / Grade J
FLSA: Exempt
Safety Sensitive: No

What your work environment would be:
You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

What steps the recruitment process involves:
1. We review your minimum qualifications.
2. We rate your education and experience.
3. We conduct a structured panel interview.
4. We conduct a selection interview.

If you are new to the Metropolitan Council, you must pass a background check, which verifies education and employment, covers driving record and any criminal record. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a background check which verifies education and employment if not verified previously. If the job you're applying for is safety-sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards, you must pass a pass a criminal background check. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires an accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.