Administrative Specialist II

College of Charleston

*$31,200 - $39,991

life insurance, paid holidays, long term disability, tuition assistance

United States, South Carolina, Charleston

66 George Street (Show on map)

Jul 25, 2025

Posting Details

POSTING INFORMATION

Internal Title	Administrative Specialist II
Position Type	Classified
Faculty / Non-Faculty / Administration	Non-Faculty
Pay Band	3
Level	1
Department	Health Services
Job Purpose	The Administrative Specialist performs routine administrative tasks in support of the Director, Physicians, Nurse Practitioners and Nurses. Schedules appointments and ensures the smooth function of the front office for Student Health Services that provides care to over one thousand patients per month.
Minimum Requirements	High School Diploma required. College degree in business or accounting preferred. Clerical experience in an ambulatory healthcare setting required. Computer skills required, specifically utilizing an appointment scheduling software system, data entry, information systems and document storage systems. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities	Knowledge of medical terminology preferred. Excellent interpersonal skills.
Additional Comments Regarding Position	Office is fast-paced. Must be able to perform duties under pressure. Contact with sick students, medical personnel and the general public occurs daily.
Special Instructions to Applicants	Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online https://jobs.cofc.edu*.
Salary	*$31,200 - $39,991
Posting Date	07/25/2025
Closing Date	08/07/2025
Benefits	Insurance: Health/Dental/Vision Life Insurance Paid Leave: Sick/Annual/Parental Retirement Long Term Disability Paid Holidays Free CARTA Bus Service Employee Tuition Assistance Program (ETAP) Employee Assistance Program (EAP) Full Benefits Package - Click Here
Open Until Filled	No
Posting Number	2025104
EEO Statement	The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Quicklink for Posting	https://jobs.cofc.edu/postings/16967

Job Duties

Activity	Answers the phone and schedules appointments determining the level of care required. Assist students on how to check-in for their appointment and schedule appointments online. Advise students on alternate care facilities, when needed. Documents appropriately in medical record platform, Medicat. Directs other telephone calls following office procedures and takes messages as necessary.
Essential or Marginal	Essential
Percent of Time	60

Activity	Documenting patient questions or concerns that are clinical in nature using the Pink-Sheet EHR platform.
Essential or Marginal	Marginal
Percent of Time	10

Activity	Assists with checking patients in and out to ensure smooth and efficient patient flow.
Essential or Marginal	Marginal
Percent of Time	20

Activity	Assists students with medical referral needs. Processes referral requests form providers and enters appropriate information into EHR regarding student referral. Follows up for clinical notes and with providers as needed.
Essential or Marginal	Marginal
Percent of Time	10

Supplemental Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- Chronicle of Higher Education
- CofC - Alumni Career Services
- College of Charleston Website
- Diverse: Issues in Higher Education
- Glassdoor
- Handshake
- HigherEdJobs
- Indeed.com
- Internal Job Posting
- jbcjobs (Joint Base Charleston Military & Family Readiness)
- Job Fair
- LinkedIn
- Monster.com
- Personal Referral
- Post and Courier
- Public Job Posting
- SC Works (SC Department of Employment and Workforce)
- Twitter
- Word of mouth
- Other
- National Labor Exchange
- CareerBuilder

Applicant Documents

Required Documents

Resume

Optional Documents

Other Document
Other Document 2
Other Document 3
Form DD 214