IS Department Manager, PMO, North America Countries

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

ABB is evolving its regional IS PMO organization to drive harmonization and consistency in the value delivery of IS-lead business projects, by bringing significant focus on standardizing and modernizing the project delivery methodologies.

As IS Department Manager for the PMO, you will have the opportunity to work in a high-paced, international environment, solve complex problems, participate in building IS solution capability and grow together with the rapidly developing business.

Core Job Responsibilities

• Manage portfolio fit workflow assessment for projects with project manager assignment duties; within all project management tools (local and global)
• Assess fit for resource capability assignments vs need in the project manager team for new demand requirements
• Provide oversight and assessment for project data quality in all project management tools, local and global; organize individual IS owners to ensure good data quality standards
• Ensure successful delivery of the IS project; closely collaborating with the business project manager on overall project success and all required project documentation
• Plan, schedule, coordinate, and deliver the IS project outcomes to time, scope, cost and quality
• Monitor and control project financials, including oversight of budget consumption and project invoicing
• Provide external contractor/consultant engagement management in terms of ensuring execution of the agreed delivery proposal; inclusive of ensuring contract and claims management is in accordance with contractual agreements
• Ensure appropriate IS Project Management standards, methods and processes are followed in individually owned projects and in all projects in execution across the central services
• Proactively work with IS and business leadership to establish project management plans (plan projects, objectives, value/benefits, scope, timeline, resources, cost, and risks) for assigned projects
• Ensure consistent project communications, including formal project status reporting on performance against plan and expected business outcomes
• Proactively manage project issues and scope changes to minimize the impact on the comprehensive portfolio execution plan
• Actively seek to find and manage interdependencies between projects, ensuring proactive collaboration between the projects as well as proactive engagement and management of global and local project participants and stakeholders
• Adeptly identify and manage project risks, ensuring appropriate risk mitigation plans are in place and schedules are managed according to the risk conditions
• In conjunction with PG's global IS service delivery model, collaborate with Workforce and Service Managers to ensure successful delivery of assigned projects
• Liaison with the IS Run organization to ensure timely planning and engagement of hand over to operations as a part of the overall project plan
• Facilitate project close out, including value delivery assessments and capture of key lessons learned

Qualifications:

• Bachelor's degree in MIS, Business, Engineering, Computer Science or related field.
• 8+ years of IS project management experience with increasing complexity, budget and business risk level
• 5+ years of proven track record of managing virtual teams
• PMP certification or similar

Preferred qualifications:

• Experience as a manager of Project Managers; project manager of large multi-integration system implementations and/or implementation experience of cloud applications (SaaS or on-prem) providing oversight to multiple ongoing initiatives at once;
• Experience in Agile Project and Portfolio management environments;
• Experience developing funding proposals for potential projects, including formal business cases and executive presentations to summarize proposals
• Good organization, time management and decision-making skills
• Strong negotiation, facilitation and consensus building skills; ability to negotiate resolution of controversial issues with businesses and 3rd party suppliers
• Demonstrated customer focus with the ability to build effective working relationships with all stakeholders
• Demonstrated leadership/management competencies
• Knowledge on application development processes, including thorough knowledge of IT service management concepts
• Strong ability to communicate effectively with local, global and cross-divisional virtual teams
• Exceptional team player and collaborator
• Consistently acknowledges and appreciates each project team member's contributions
• Effectively utilizes each project team member to his/her fullest potential
• Motivates team to work together in the most efficient manner
• Keeps track of lessons learned and shares those lessons with team members
• Mitigates project team conflict
• Ability to delegate to team and manage them to achieve desired output
• Strong analytical skills and attention to detail / detail-oriented
• Experience working in technical or testing roles within IS
• Experience in environments that leverage formal software development methodologies
• Understanding of how to drive organizational change management
• Proficiency in Microsoft Project, Word, Excel and PowerPoint
• Experience using Microsoft Project, Planview or similar project management tools
• Fluent spoken and written English
• Project related travel may be required during certain project phases; up to 30%
• Strong Business Acumen

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

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