Accounts Receivable Specialist

Chromalloy is a global engineering & solutions company. We are a leadings provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.

Video: What We Do

Why work at Chromalloy?

Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy!

Our Total Rewards Program is designed to support you today and in the future.

• Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
• Development & progression opportunities for every employee - regular performance conversations, training and development curriculum, and engineering fellowship programs.
• Paid time off, including vacation, sick time, paid holidays, floating holidays, and parental leave-all eligible on your first day of employment!
• Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.

Job Summary: We are seeking a motivated and detail-oriented Accounts Receivable Specialist to join our team. In this role, you will be responsible for contacting customers to collect payments on overdue accounts and for resolving billing disputes. You will also apply and reconcile payments received from customers, and contribute to the overall financial health of the company.

Key Responsibilities:

• Contact customers via phone, email, and written communication to collect payments on overdue accounts.
• Negotiate payment arrangements and settlement terms with customers.
• Monitor accounts for discrepancies, errors, or disputes and work to resolve them in a timely manner.
• Collaborate with other departments (e.g., billing, customer service) to ensure account accuracy and resolve customer concerns.
• Provide outstanding customer service while maintaining professionalism and empathy during difficult situations.
• Meet or exceed departmental goals for collections and accounts receivable aging.
• Accurately process and post payments: match incoming payments to specific customer invoices and accounts.
• Reconcile payment discrepancies: identify and resolve any discrepancies between payments received and records.
• Handle customer inquiries: address customer questions and concerns regarding payments and accounts.
• Maintain documentation: ensure all transactions are properly documented and archived.
• Improve process efficiency: identify areas for improvement in cash application processes.
• Generate reports: prepare reports on cash application and collection activities.

Qualifications:

• High school diploma or equivalent (Associate's or Bachelor's degree preferred).
• Previous experience in collections, cash application & accounts receivable is preferred.
• Strong communication skills.
• Ability to handle difficult conversations with professionalism and tact.
• Detail-oriented with excellent organizational skills.
• Proficient in using MS Office and collections software.

Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role.

Chromalloy is an equal opportunity employer - vets/disabled.

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.

In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact: https://www.chromalloy.com/contact-us/

• 3999 RCA Blvd, Palm Beach Gardens, FL 33410, USA