Housekeeping Supervisor, The Opus, Westchester

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our housekeeping team as Housekeeping Supervisor. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP/401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you.
• Discounts with our Crescent managed properties in North America for you & your family members
• Marriott Hotel Discount
• Tuition Assistance Benefit
• Discount at Spa and Red Horse Restaurant

Here is what you will be doing each day:

As a Housekeeping Supervisor, you'll lead and support the housekeeping team to ensure our guest rooms and public areas are consistently clean, safe, and welcoming. You'll play a hands-on role in maintaining service standards, supporting your team, and ensuring guest satisfaction.

Key Responsibilities:

• Supervise housekeeping staff with clear communication, ongoing training, coaching, and performance feedback to maintain high standards and team efficiency.
• Inspect guest rooms, public areas, back-of-house, and turndown service for cleanliness and safety. Ensure compliance with health, sanitation, and safety standards.
• Assign daily tasks and special projects to team members, considering guest requests and priority areas.
• Distribute cleaning supplies and amenities at the start of each shift while managing inventory and minimizing waste.
• Address guest requests and resolve any issues promptly to ensure a positive guest experience.
• Log and manage Lost and Found items accurately and respond to inquiries professionally.
• Enforce emergency procedures and safety protocols to protect guests, staff, and property.
• Maintain regular attendance and be available for assigned shifts, including weekends and holidays as needed.
• Perform other job-related duties as requested.

Does this sound like you?

As Housekeeping Supervisor, you create a welcoming, clean environment where guests feel cared for. You handle concerns with professionalism and follow through to ensure resolution. Build a positive, respectful team culture where people communicate well and support each other. Show up on time, follow safety procedures, and take ownership of your work.

Qualifications:

• Strong communication skills and the ability to lead by example.
• A hands-on, team-first attitude and the ability to jump in when needed.
• Professional appearance and conduct.
• Ability to lift up to 100 lbs and perform physical tasks such as bending, reaching, and standing for extended periods.
• Comfortable using cleaning products and working in a fast-paced environment.
• Spanish bilingual is a plus.
• Maintain a clean and professional appearance and demeanor at all times.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

For applicants who will be working in NYC, the anticipated compensation range for the position is $24.00 per hour; for applicants who will be working in New York, the anticipated compensation range for the position is $24.00 per hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Team Player - Works well as a member of a group
Leader - Inspires teammates to follow them
Innovative - Consistently introduces new ideas and demonstrates original thinking
Enthusiastic - Shows intense and eager enjoyment and interest
Dedicated - Devoted to a task or purpose with loyalty or integrity
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Self-Starter - Inspired to perform without outside help
Peer Recognition - Inspired to perform well by the praise of coworkers
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization