Manager, Website Merchandising - Williams Sonoma brand

About the Team

The Williams Sonoma eCommerce team is a fun, energetic, diverse team working in a fast-paced environment to bring our unique brand to life online. We drive for results and seek to exceed expectations. We are aggressive about our business and expect operational excellence. We work in a supportive and collaborative environment where innovative ideas are not only accepted but expected. We are both analytical and creative. Our mission is to deliver an exceptional digital experience to our customers.

About the Role

The Ecommerce Merchandise Manager will oversee the site shopping experience within the Cookware, Home Essentials and Garden departments. This role will strategize and execute the ecommerce merchandise strategy across seasonal product launches, site navigation and site content. This role will oversee the development and training of direct report. This role is highly collaborative working across teams to deliver on strategies and drive sales growth.

Responsibilities

• Drive growth and innovation across the shopping journey and meet or exceed annual revenue and KPI goals across owned departments.
• Maintain a best-in-class, inspiring, friction-free and product-accurate website experience for our Cookware, Home Essentials and Garden departments.
• Review and execute eCommerce merchandising goals and strategies to drive sales, conversion and site KPIs.
• Review dashboards and maintain sharing out weekly reporting covering site KPIs and trends across owned departments. Further analyze data and provide actionable insights to delivering growth.
• Execute product launches, promotions and markdowns across product pages and shop paths.
• Partner closely with cross functional teams; effectively communicating site updates, ensuring tasks are prioritized and executed accurately to deliver on business needs.
• Perform and maintain competitive website analysis, keep abreast of market trends and eCommerce consumer trends, customer service issues, and eCommerce technology and dynamics.
• Train, develop and support the growth of a direct report.

Criteria

• This role requires being onsite in office Monday through Thursday and Friday as optional in the office
• Previous eCommerce retail merchandising experience preferred (4-6 years)
• Able to make timely decisions, anticipate problems and provide creative solutions
• Well organized, detail oriented
• Intermediate experience in Excel (working knowledge with pivot tables and vlookups)
• Experience using Adobe Analytics
• BA/BS required

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected pay range for this position is $110,000 - $120,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

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