Front Desk & Office Ops Mgr

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Job Summary
Acts as company ambassador by welcoming all guests and managing day-to-day office operations, including facilities coordination, vendor management, supply tracking, and administrative support to ensure a seamless and professional workplace experience.

Roles and Responsibilities
* Serves as the primary company ambassador for all guests, employees, visitors, vendors, and callers.
* Coordinates and communicates with office stakeholders in all things related to the facility.
* Handles incoming phone calls using Trilogy Service Standards and active listening to obtain satisfactory resolution or escalate accordingly.
* Assists with scheduling meetings and directing visitors to appropriate meeting spaces.
* Manages FOB access and serves as the primary contact for building emergencies.
* Oversees daily opening and closing procedures for the home office.
* Manages the Corporate Office card and tracks purchases for accountability which includes importing and tracking receipts for departmental purchases.
* Maintains cleanliness and organization of office spaces, including kitchens, restrooms, gym, and mailrooms.
* Coordinates with building management, housekeeping, and vendors for maintenance and facility needs.
* Tracks and manages inventory of office, kitchen, and restroom supplies which includes ordering and restocking supplies from vendors.
* Prepares onboarding kits including backpacks, name badges, and name tents.
* Manages incoming and outgoing mail, including distributes incoming mail and packages, creating shipping labels, planned weekly mailings and company-wide mailing projects.
* Manages work orders requested through work order system requests.
* Assists with external vendor projects and other internal systems, such as office moving, maintenance and furniture requests as needed.
* Other duties as assigned.

Qualifications
Education: High School / GED
Experience: 1-3 years

Licenses and Certifications
None Required

Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

* Competitive salaries and weekly pay
* 401(k) Company Match
* Mental Health Support Program
* Student Loan Repayment and Tuition Reimbursement
* Health, vision, dental & life insurance kick in on the first of the month after your start date
* First time homebuyers' program
* HSA/FSA
* And so much more!

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Flexibility is what you want, and flexibility is what you'll get.
Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you.

Six months of training, orientation and fun!
We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.