Legal Administrative Support

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. In 2024, the Leadership Council on Legal Diversity named State Farm a Top Performer and Compass Award Winner. Additionally, Fortune named State Farm one of the World's Most Admired Companies.

Our mission is to provide high quality legal services in a cost-effective manner and to act as strategic thinking partners for our client and customers. To succeed, we need self-starters who are agile, creative, collaborative, strategic, passionate, and communicative.

W. Eric Fasking & Associates, insurance staff counsel for State Farm Insurance Companies, is seeking a Legal Administrative Support team member to join the Jacksonville, FL Claim Litigation office. Thes are excellent entry level opportunities on our Administrative Mail & File and Record Colletor teams for individuals seeking to gain legal experience with a focus on growth and development. While every day can provide different experiences and opportunities, a typical day involves providing administrative assistance to Law Department colleagues including attorneys and leadership in a fast-paced civil litigation environment. This position is classified as an in-office essential role, meaning that the work arrangement calls for daily hours to be completed in the office. Work arrangements could change over time based on business needs. Hours for the position are Monday-Friday, 8:30 am - 5:00 pm.

LOCATION: 1301 Riverplace Boulevard, Jacksonville, FL 32207

Responsibilities include, but are not limited to:

Mail team:

• This position is classified as an in-office essential role, meaning that the work arrangement calls for daily hours t be complete in the office
• Provide administrative support and assistance to Law Department colleagues, including rotation reception duties
• Reception area/phone responsibilities
• Processing mail
• Other tasks as assigned

Record Collector team:

• This position is classified as hybrid, meaning that the work arrangement calls for hours in the office and virtually
• Organizing and reading medical records
• Identifying dates of service and treatment provider source
• Communicating with internal and external parties

Previous Experience- Mail

• Office environment experience
• Strong customer service background
• Working knowledge of Microsoft Office Suite
• Working knowledge of a Document Storage system

Previous experience - Record Collector:

• Experience working in a legal environment is preferred
• Knowledge of legal and medical terminology
• Experience with medical records collection through subpoenas and/or authorizations is a competitive advantage
• Demonstrated ability to manage a high-volume workload while meeting deadlines in a fast-paced environment
• Strong customer service skills both in person and over the phone
• Accurate and efficient in an electronic environment, including experience in Microsoft Office and Adobe
• Ability to multi-task in a fast-paced environment
• Working knowledge of Microsoft Office Suite
• Working knowledge of a Case Management system

Additional Details

• Applicants are required to be eligible to lawfully work in the U.S. immediately. State Farm will not sponsor applicants for U.S. work opportunities.

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $43,000 - $45,000
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 9% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

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