Consumer Sales Relationship Manager

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Sales Relationship Manager's (SRM) primary responsibility is for the sale and retention of Individual and Family Business products through Medica's broker distribution channel.

The SRM position requires active engagement of brokers, ICHRA administrators, block business partners and call centers to generate sales growth through consultation, assessment, education, agency oversight, product knowledge, sales presentations, industry, and market expertise. The SRM in this role will need to have a self-driven work ethic to build and manage a successful territory and the ability to sell new brokers on "why" Medica, addressing their objections and strongly positioning Medica as a preferred choice. The ability to build, foster, and maintain strong long-term relationships with brokers, ICHRA administrators, block business partners and call centers is essential. This position interacts with all levels of staff and management including product development, sales operations, sales support, broker service, compliance, commercial, and legal. Performs other duties as assigned.

Key Accountabilities

• Recognized as an authority within industry and/or area of specialization. Demonstrates mastery of sales techniques. Knowledgeable of emerging trends in industry and contributes to and influences product/service offerings
• Completes the most-complex sales to the company's most important clients. Utilizes superior knowledge of product/service and industry to identify and evaluate client needs and recommend the best solution. Mature base of accounts and highest level of revenue responsibility
• Acts independently. Maintains a large, influential network of contacts with highly visible industry presence. High level of influence on product/service and selling strategy. May assist others on critical/complicated sales
• Work with key sales partners to review, monitor and improve sales performance on a regular basis thru a targeted sales plan supporting long term growth and retention objectives

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 5+ years of work experience beyond degree

Required Certification/ Licensure

• Active Health Insurance License preferred or ability to obtain within 90-days of employment required

Preferred Qualifications

• Health Insurance and/or Broker Relations experience preferred
• Presentation experience required
• Regional travel up to 25%
• Ability to meet or exceed annual sales goals by demonstrating innovative thinking and relationship building
• Ability to resolve client/broker issues and concerns

This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week.

The full salary grade for this position is $64,900-$111,200. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $64,900 - $97,335. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.