Training Specialist 250605

Capitol Bridge
paid holidays, 401(k)
United States, New York, Rochester
Jun 05, 2025
About Capitol Bridge Founded in 2012, Capitol Bridge is based in Arlington, Virginia and has proven expertise providing independent medical reviews, records/data management services, medical coding, administrative staffing and eligibility reviews. Capitol Bridge Inc is seeking a highly skilled and detail-orientedTraining Specialist to join our team in Rochester, NY. We are looking for a Training Specialist that is responsible for facilitating classroom training (onsite and remotely). This trainer will support the design, development, and distribution of training programs and materials. This role includes partnering with department heads and human resource personnel to determine training needs, implementing training programs into company procedures, and reviewing data from the training programs to determine success in each project or particular skill need. Location: Hybrid (near Rochester, NY) Pay and Benefits: Salary: $65,000 Medical, Dental, and Vision benefits available 401(k) available with company match Paid holidays Paid Vacation Time Job Responsibilities: Demonstrate success in a training or classroom setting sensitively dealing with a variety of learning styles while engaging the audience. Plan, develop and organize training sessions, and deliver instructor-led training programs as needed to achieve business outcomes and effective transfer of learning in the workplace. Supervise and report on the progress of trainees and personnel during training periods, nesting, and while in production. Develop, distribute, and evaluate training via surveys or various feedback channels. Develop a means of measuring the effectiveness of training programs developed or administered through evaluation, testing, and assessment of program outcomes. Facilitate learning labs and skill-building activities with teams that have been identified as low performers. Develop and facilitate refresher training for all levels of staff, as needed, in regard to performance and quality metrics. Conduct support staff training for managers, supervisors and other leadership staff as needed. Foster open communication with the supervisory team and actively strive to develop strong working relationships with all personnel. Provide technical expertise and training for alternate channels, such as WorkSpaces, Teams, Telephony Systems, Email, and Written Correspondence. Develop, create and/or edit training materials including standard operating procedures (SOPs), PowerPoint, video recordings, and other written documents while adhering to client guidelines. Qualifications & Experience: College degree preferred with a minimum of 1 year of training experience or 3-5 years' experience as a Subject Matter Expert. Experience within the last 5 years. Strong proficiency in Microsoft Word, Excel, PowerPoint, and Office 365 Suite. Excellent writing skills. Expected Skills Excellent Presentation and Public speaking skills Strong collaborative nature and communication skills to work effectively with peers, SMEs, and other business partners. Ability to make decisions independently while still adhering to established protocols to complete work assignments and give suggestions for improving work procedures, policies, and practices. Ability to be flexible, organized, and manage time, while working on multiple tasks and projects. Screenings Requested: You may receive requests for background checks and/or drug screening regarding this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and non-responses may result in disqualification for this opportunity. Reasonable Accommodation If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. EEO Statement Capitol Bridge, Inc. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Texting Notice We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position, or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt out at that time.