Learning Strategist

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization.

Duties and Responsibilities:

• Partner with SMEs and stakeholders to identify training needs, develop comprehensive training plans, content, and programming to drive organizational performance, outcomes and belonging.

• Engage and effectively collaborate with cross-functional teams to ensure consistency in training delivery and messaging.

• Own, recommend, implement, and monitor improvements to learning content and delivery based on workforce metrics / KPIs and unobtrusive, secondary data analysis.

• Monitor and evaluate learning effectiveness and outcomes, and report impact through quantitative and qualitative data analysis and feedback mechanisms.

• Remain current and apprised of industry trends and best practices.

Knowledge, Skills, and Abilities:

• Master's degree in instructional design, educational technology, or a related field.

• Seven (7) to Ten (10) years of professional experience in education designing, developing, and/or teaching courses, including proven experience with managing projects or instructional services in a corporate setting.

• Certification in instructional design and project management.

• Problem solving and critical thinking.

• Advanced proficiency in e-learning development and authoring tools (Articulate 360, Rise, Adobe Captivate, or similar platforms) and learning management systems (LMS).

• Advanced understanding of andragogy to create and deliver best-in-class instructional design strategies.

• Utilize technology to enhance learning experiences and personalize learning pathways. Knowledge and application of best practices using technology for design and learning, including but not limited to, multimedia development, web conferencing, learning management systems, online collaborative tools, and high impact practices for learning and outcomes.

• Deep knowledge and application of instructional design methodologies (e.g., ADDIE, SAM).

• Proficient in visual and graphic design (Adobe, Shutterstock); video and multimedia editing (Premiere Pro, Audacity, Camtasia); UX/UI design principles and accessibility/UDL.

• Direct experience with AI-based onboarding technology to facilitate and streamline remote onboarding processes.

• Knowledge and application of Section 508 requirements and digital accessibility.

• Exceptional writing, editing, and proofreading skills, relationship management and people skills, including the ability to collaborate with all levels of the organization and work across organizational boundaries, particularly in the area of instructional design.

• Other duties as assigned.

Preferred Qualifications:

• 10+ years of experience in instructional design and project management, including proven experience managing several programs and projects in a corporate setting.

• Experience in the health insurance or healthcare industry.

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match - dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.