Disclosure Desk Specialist 1

Collaboratively partner with members of sales, operations, secondary, and closing staff to ensure all required disclosures are accounted for and delivered within defined timelines

• Knowledgeable in Changes of Circumstance with oversight.

• Knowledgeable in all loan programs that the mortgage company offers, including the different disclosure and system requirements for each program.

• Audit, verify, and ensure that mortgage disclosures are accurate and comply with regulation timelines.

• Liaise with sales, settlement, operations, and secondary staff as necessary to validate fees associated with the applied mortgage transaction and deliver the corrected disclosures to the consumer.

• Develop working knowledge of Federal and Multi-State laws and agency disclosure guidelines affecting residential mortgage origination: TILA, REG Z, RESPA, ECOA, FCTA, HMDA.

• Develop thorough knowledge of Loan Operating System (LOS) system.

• Review and ensure accuracy and data integrity of required compliance disclosures once change of circumstance is initiated.

• Maintain accurate record of communications and/or actions related to disclosing process in the conversation log or admin log of the applicable mortgage loan file.

• Maintain efficient levels of service and comply with regulatory timelines associated with completion of mortgage loan disclosures.

• Deliver mortgage loan disclosures in a secure manner within and outside of LOS.

• Work closely with the Manager, Disclosure Compliance to support daily operations related to the disclosing process and any additional projects as assigned.

• Effectively manage multiple tasks in a fast-paced environment.

• Perform other related job functions as needed.

• High School Diploma or GED

• Minimum 1 year mortgage experience

• Working knowledge of Microsoft Outlook, Word, and Excel

• Working knowledge of TRID and other Federal and State Regulations

• Working knowledge of Ellie Mae Encompass preferred

• Excellent oral and written communication and interpersonal skills

• Strong mathematical skills with the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

• Effectively manage multiple tasks in a fast-paced environment

• Strong attention to detail

• Ability to problem solve