1st Shift - Floral Manager

Staffing Support Specialists

United States, Wisconsin, Jackson

Jun 04, 2025

We are looking for an effective and efficient M anager to manage the Floral Department, it's operations and associates. The "perfect fit" for this position displays servant leadership qualities and promotes positive customer and employee relations.

Job Description:

Provide day-to-day direction and coordination within the bakery department
Promote and maintain compliance to all local, state and federal laws as well as company and department policies and SOP's. This includes but is not limited to understanding and following Child Labor Laws, Workers Compensation reporting requirements and Occupational Safety and Health standards.
Ensure product availability, quality, variety and freshness meets standards. Ensure products are displayed nicely and customer have appropriate access to them
Train assigned personnel, as required and complete appropriate training paperwork in a timely fashion
Create weekly work schedules to ensure all assigned shifts are properly staffed and within payroll budget
Receive and verify all Floral department deliveries against invoices, including checking products for quality and condition. Reconcile any discrepancies as warranted
Interact directly with vendors and assume responsibility for purchasing products and supplies. Make product pricing decisions, when applicable and perform cost effective inventory management
Provide merchandizing responsibilities that attract customers, profitability and effective space management within the department.
Coordinate, delegate and follow up with department personnel to ensure maximum performance. Audit performance and take appropriate/timely corrective action as required
Meet performance evaluation deadlines while providing helpful and accurate feedback
Promote and maintain a flexible, cooperative, positive, team oriented, customer-focused attitude within internal store personnel and between all store locations. Lead by example
Keep management aware of concerns, issues, etc. warranting their attention, knowledge of, action and/or resolution in a timely manner
Work in unison with the management team to achieve store objectives
Provide direction, motivation, coordination, support, training/cross-training, development and follow-up of assigned personnel.
Provide direction, motivation, coordination, support, training/cross-training, development and follow up of assigned personnel
Responsible for timely performance/development evaluation feedback for assigned personnel
Maintain department records, files, accounts and databases in areas of responsibility, as required. Ensure security and confidentiality of assigned company records, financials, databases, files, etc
Ensure department personnel present a well-groomed appearance and wear appropriate store attire and nametag
Maintain effective housekeeping on a regular basis and address safety concerns in a timely fashion.
Perform other duties as deemed necessary by Store Director and/or Assistant Managers
Understand and perform all positions within the Floral department when necessary

Qualification/Requirements:

Possess and maintain positive communication and customer relations
Display and maintain appropriate Sense of Urgency
Excellent attendence record
Able to work efficiently/effectively in a fast paced, multi-changing work environment and embrace change
Able to work holidays, weekends and varied work schedules/shifts as needed and at various store locations, as needed
Ability to effectively train, coach and develop new and seasoned direct reports
Excellent verbal and written communication skills
1+ year prior experience in a retail grocery environment desired
Excellent customer service skills
Strong problem-solving skills
Business savvy and results oriented with the ability to be self-directed
Able to work in a physical environment with frequent exposure to the walk-in cooler and water.
Basic knowledge of plants and fresh cut care of plants as well as creative design concepts
Able to work with floral products and supplies (no allergies to products, supplies or sensitivity to smells, chemicals, etc)
Proficient skill in operation of standard department equipment, and computers

Physical Requirements:

	Level of Physical Demand
	Occasional	Frequent	Consistent
Physical Activity	0-33% of the time	34-66% of the time	67-100% of the time
Sitting	X
Standing		X
Walking		X
Lifting		1-20 lbs
	21-30 lbs
Carrying		1-20 lbs
	21-30 lbs
Pushing	5-30 lbs
Twisting		X
Reaching		X
Stooping	X
Crouching	X
Manipulating (Fine Motor Skills)			X
Extreme Temps	X
Exposure to Cleaning Supplies	X