IT Professional - Business Systems Analyst

The IT Professional - Business Systems Analysis leads the identification, evaluation, and documentation of technical solutions to meet customer requirements. Leads scoping, impact analysis, and requirements definition activities. Coordinates with design, development, and testing teams on in-flight changes. Performs defect root cause analysis and identification of corrective actions. Performs business process analysis in response to inquiries from clients and functional domains. Provides coaching to more junior BSAs. Focus of this role is on complex business processes and solutions which may span multiple functional domains and applications.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Leads requirements management process through evaluation of Change Requests with respect to solution options, estimating, and impact analysis for large complexity business processes and solutions.
• Leads stakeholders and aligned technical and functional domains through development of business requirements.
• Participates in project planning, status, and review meetings.
• Supports development life cycle activities through coordination with design and development teams. Provides input to release manager to support deployment planning activities.
• Provides input into testing scenarios to ensure appropriate test coverage and traceability of test scenarios back to requirements. Reviews test plans and results to confirm proper coverage, validity, and expected results are achieved.
• Ensures the overall technical delivery for aligned projects meet the defined success criteria.
• Maintains working relationships with internal and client operational and technical contacts in support of ongoing operational effectiveness.
• Analyzes business processes and develops insights and recommended actions in support of issue resolution and continuous improvement.
• Participates in Root Cause analysis for defects and process issues including identification and assessment of options for corrective action/continuous improvement.
• Provides guidance and coaching to junior BSAs; Serves as a recognized Subject Matter Expert in focus area.
• We do not offer visa sponsorship for this role.

Skills and experience that will lead to success.

• Client implementation and understanding of business systems
• A minimum of five years of experience as a Business Systems Analyst is highly desirable.
• Clear understanding of various technology disciplines (.NET, SQL, Mainframe, AS400, Server, Network and Telecommunications as it pertains to business processes)
• Experience in using DEVOPS
• Previous IT experience as a Developer is a plus
• Previous experience defining requirements for web application, web services, integration engines and back-office processing
• Knowledge of creating basic SQL Queries from scratch and querying SQL tables
• MS-Project; VISIO; Excel; Word or equivalent tools are pluses
• Strong knowledge in Agile/Scrum environment
• Knowledge of project management methodologies and tools

SOFT SKILLS:

• Excellent communication and interpersonal skills
• Ability to lead cross-functional teams and influence stakeholders
• High attention to detail and commitment to quality
• Strong analytical and problem-solving skills
• Strong ability to work effectively within time constraints, changing priorities, and independently
• Excellent time management
• Think Innovatively

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $92000- $115,000, annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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