Part Time Consulting Veterinarian in Clinical Toxicology

Summary:

Summary

The ASPCA Poison Control (APC), is the leading animal poison control call center in the nation. The APC's professional team supports veterinarians and pet owners 24/7 using a proprietary database containing over four million cases. The APC is committed to protecting and improving the lives of animals through promotion of poison prevention and publication of new findings. The APC handles over 400,000 calls annually, providing assistance to hundreds of thousands of pets each year.

The Part-Time Consulting Veterinarian in Clinical Toxicology (P/T CVCT) systematically gains toxicology knowledge through the APC's staged training and mentoring process. The P/T CVCT plays a critical role at the APC managing cases regarding animals that have been exposed to potentially dangerous substances. The environment is fast paced, challenging, and loaded with support to help achieve success. The person in this position shares our expertise with veterinarians, animal owners, and others (e.g., law enforcement, etc.) who are involved in cases. In addition, this veterinary role provides consultation for support staff, advising them in managing APC cases. The P/T CVCT participates in other projects and events that are established to support APC work, further education, and enhance communication within the ASPCA.

The ASPCA supports our staff with career development. Veterinarians in this role may be eligible to sit for the American Board of Toxicology exam after 3 years and the American Board of Veterinary Toxicology exam after 3 years. In addition to toxicology board certification, the P/T CVCT has career opportunities in a variety of departments and locations within the ASPCA.

This is a regional remote position and is open to all U.S. based candidates that must reside within 350 miles of the ASPCA Office in Champaign, IL for the duration of employment, and be available for travel to Champaign, IL.

Additional Work Benefits

• Work life balance:

  • The schedule during the initial training period will consist of four 8- hour shifts per week.

  • After the 3- month training period, veterinarians are given the option of 8-hour (32 hours/week) or 10- hour shifts (30 hours/week).

  • Paid vacation, sick, and personal time

  • Continuing education days and allowance

  • Ten paid holidays/floating holidays

  • Comprehensive, low-cost benefits package

• Growth opportunities:

  • The ASPCA has robust professional development programs to help you grow as a veterinarian and a leader

  • Employment at APC is considered qualifying toxicology work experience for the American Board of Toxicology (ABT) and the American Board of Veterinary Toxicology (ABVT). Part Time work may qualify and eligibility is determined on a case-by-case basis by the ABT and the ABVT, interested candidates will need to coordinate with the board as they approach 3 years of experience

  • We are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and provide you support

  • The ASPCA is a qualifying employer for the Public Student Loan Forgiveness program

Schedule Transparency

• This part time work option has a weekly requirement of 30 to 32 scheduled evening, late evening, or overnight shift hours.

• Shifts may be scheduled any day of the week including holidays.

• Start times vary based on shift length selection (8 vs 10- hour shifts), with the majority of shifts ending at 1am or 2am Central Time (CT).Most veterinarians are working until 11pm CT within 6 months, reaching the target late evening shift within 8 to 10 months.Shifts ending after 2am CT may be available after one year.

• APC Veterinarian Overnight Rotation: After fully trained and proficient in the role, APC veterinarians participating in part time work options will be entered into a rotation for overnight shifts that may be added to their schedules as needed for hotline phone coverage.

• APC Veterinarians have a requirement to work 50% of weekends.

  • Rotation options include working one weekend day each week (e.g., every Saturday or Sunday) or working every other full weekend.

• APC Veterinarians have a 50% Holiday requirement as determined by a Holiday Rotation.

• Paid Meal Break: Veterinarians participating in this part time work option will be scheduled a paid meal during their shift.

Training and Support

• This role offers structured training and mentoring programs.

• Initial onboarding and training for basic phone duties are completed within the first 4 weeks of employment, with weeks 1 and 2 required in-person at the Champaign, IL office.

• After going live on the phones during week 4, veterinarians are scheduled for phone time and continued training in phone finesse skills as well as veterinary and toxicology topics through week 14.

• Continued support, regular feedback and guidance are provided by primarily by direct manager after the initial training weeks.

Responsibilities:

Responsibilities include, but are not limited to:

Contact Center and Clinical Case Management (90%)

• Professionally manage medical and toxicology cases initiated by telephone, email, and other electronic means from practicing veterinarians, animal owners, and others.

• Obtain complete case histories and provide detailed and accurate diagnostic and treatment recommendations appropriate to the professional level of the caller and based on established APC protocols.

• Enter (type-in) information conveyed during consultations, into the electronic record, in sufficient detail as to provide a clear understanding of what transpired. Use provided payment processing tools to collect payment when applicable.

• Develop appropriate risk and rule out assessments based on the exposure history and clinical findings.

• Provide additional differential diagnoses in those cases where it is determined that the original agent might not be or is not the agent responsible for the clinical findings.

• Provide up-to-date treatment recommendations, including assisting veterinarian callers with critical care procedures including (but not limited to) interpretation of clinical laboratory results, institution of appropriate fluid therapy, establishment of fluid administration rates, and pain management.

• Consult with both on-site and off-site experts in more complicated cases.

• Advise support staff (veterinary technicians and assistants) in the management of cases per established APC protocols and through established veterinary knowledge.

• Maintain quality in the case record and medical proficiency.

• Receive and implement feedback from regular quality assessments by the Director of Quality Assurance, Medical Director, direct manager, and other leaders.

• Achieve efficiency and daily case volume, reaching standardized calls per hour goals as required for specific levels of training tenure.

• Achieve quality and customer service-related goals as defined, exemplifying our core values and behavioral competencies.

• May be assigned to other duties as necessary.

Training, Professional Development, and Supporting Opportunities (up to 10%)

• Actively participate in on-site, off-site, or virtual training and team building, including attendance at weekly veterinarian rounds and on-site FusionWeeks.

• Develop protocols for the medical library database.

• Publish approved case reports or other educational documents in peer-reviewed and lay journals or other media as requested.

• Contribute to APC blog posts on toxicology related topics.

• Provide staff training lectures and participate in the staff mentorship program.

• Provide continuing education to the veterinary community through APC webinars and external conferences.

Exemplifies the ASPCA's Core Values

• Has Commitment and dedication to improving the lives of animals

• Demonstrates Ownership and feels responsible for outcomes

• Believes in Team - that we are stronger together

• Seeks to Elevate other and reimagine what is possible

• Focuses on Impact, specifically making change for animals

Qualifications

• Ability to act and react to emergency and/or challenging situations in a compassionate and consistent manner.

• Ability to apply sound reasoning and decision-making.

• Ability to communicate effectively with concerned, emotional, and worried persons via telephone.

• Ability to de-escalate and maintain a professional demeanor during difficult or escalated interactions.

• Ability to distinguish different auditory tones.

• Ability to establish and maintain effective and collaborative working relationships with supervisors, co-workers, and the public.

• Ability to remain calm under challenging circumstances.

• Display excellent active listening skills and the ability to quickly develop a rapport with callers over the phone.

• Distraction-free, dedicated work environment.

• Enthusiasm for leading amidst complexity and change.

• Must be comfortable being stationary, typing, and working at a desk for 8 or more hours.

• Must be detail oriented.

• Must be proficient in math and dosage calculation comprehension.

• Must be proficient with technology and be able to work with multiple databases and programs simultaneously in a rapid manner.

• Must display excellent internal and external customer service skills.

• Must have knowledge of and experience with PCs, basic office and Windows software, e-mail and Internet searches.

• Must interact effectively with others and exercise good judgment when dealing with people in sensitive situations.

• Must possess excellent interpersonal, written, and verbal communication skills.

• Strong motivation to provide a high standard of care is essential.

Additional Information

• Must have solid understanding of veterinary clinical medicine and a strong interest in toxicology.

• Veterinarian license credentials required in the state of residence, i.e., DVM, VMD.

• Must obtain State of Illinois veterinary license credential within one year of hire.

• Has Commitment and dedication to improving the lives of animals

• Demonstrates Ownership and feels responsible for outcomes

• Believes in Team - that we are stronger together

• Seeks to Elevate others and reimagine what is possible

• Focuses on Impact, specifically making change for animals

Education and Work Experience

• Graduate of accredited veterinary college (DVM, VMD) or graduate of foreign veterinary college with ECFVG or PAVE certification, or equivalent.

• An advanced degree or certification in toxicology or related area is beneficial.

• Must currently hold veterinary license from any U.S. state.

• Must be eligible for and able to obtain an active Illinois state veterinary license within one year of hire.

• 1 year of clinical experience.

• Emergency facility work experience preferred.

• Veterinary internship experience preferred.

Compensation and Benefits

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.

The target hiring range for this role is $48.56 - 52.16 per hour. Staff in this role may be eligible for additional pay such as shift differential, overtime after 40 hours worked, or a spot bonus.

For more information on our benefits offerings, click here.

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Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employmentwithout regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision - that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Applicants that are residents of Colorado:Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries in the initial interview. We are permitted to require/request additional application materials; if those materials contain any age-related information, an applicant may redact the information before submitting an initial employment application.

Qualifications:

Language:

Education and Work Experience:

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision - that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Applicants that are residents of Colorado: Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries in the initial interview. We are permitted to require/request additional application materials; if those materials contain any age-related information, an applicant may redact the information before submitting an initial employment application.