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Program Manager/Project Manager (Data Analysis/Data Management)

22nd Century Technologies, Inc.
$45.00/hr. on W2
United States, Rhode Island, Providence
Jun 02, 2025
Job Title: Program Manager/Project Manager (Data Analysis/Data Management) Pay Rate: $45.00/hr. on W2 without benefits. Location: 1 Capitol Hill, Providence, RI, 02908 Duration: 12+ months Hours/week: 35 hrs. Shift timing: 8:00 AM - 4:00 PM Roles and Responsibilities: Conducting oversight and scope of work monitoring of the RI Aging and Disability Resource Center (ADRC), Using data analytics to evaluate processes, identify requirements, and provide data-driven suggestions to support the ADRC and other NWD programs, Developing comprehensive knowledge of available services for OHA clients and develop related materials to support NWD efforts across OHA, Supporting continuous improvement and quality assurance efforts for the ADRC and NWD programs be ensuring business processes being standardized, simplified, and streamlined, Developing data collection, reporting tools and dashboards for this work, Coordinating the with Executive Office of department, other State agencies and non-profits supporting implementation Long-Term Services and Supports (LTSS) modernization and redesign initiatives and NWD as they relate to the OHA programs. Essential Functions and Tasks: Provide oversight of the ADRC Ensure compliance of the Scope of Work (SOW) by establishing consistent and standard workflow operations for the 5 core functions of the ADRC while ensuring timely adherence to the SOW requirements, Ensure the ADRC supports the NWD model by working to: Raise visibility about the full range of available options. Provide objective information, advice, counseling, and assistance to people with all levels of income. Empower people to make informed decisions about their LTSS options through PCOC. Help people access public and private programs. Support data analysis and data system implementation, Understand ADRC data collection requirements, enhance data collection tools, set and review data goals, Coordinate trainings for ADRC staff, Assist in development of assessment/decision trees/service sets and other standardized tools for ADRC staff, Assist in developing and deploying ADRC outcomes assessment and customer service satisfaction assessment, Design reporting templates to be shared with program and outside vendors, train them to use the templates and how to report to OHA on the information, OHA internal liaison between ADRC and Medicare Information, Assistance and Awareness (MIAA), At-home Support (AHS), Adult Protective Services (Client), etc. Support connections between ADRC and other NWD programs. Support NWD Operating Principles at OHA: With the Chief Program Development support Program Manager Meetings through data analysis and critical thinking, As directed by the Chief Program Development support OHA programs and program managers by supporting the NWD Operating Principles within the LTSS system. The NWD Operating Principles are: The LTSS system should be person rather than provider or payer-centered and incorporate practices that give priority to each person's unique goals, values, needs, and preferences from the initial point of contact onward, LTSS business processes should be standardized, simplified, and streamlined to the full extent feasible to ensure ready access to needed services no matter what the point of entry, Eligibility, enrollment, and payment practices for public LTSS programs must be modernized and integrated in ways that make the system easier to navigate and understand, LTSS IT systems should be retooled to build "connections and crosswalks where they should, but don't yet exist" and to promote "program integrity and service quality while preserving [a person's] dignity and privacy", Every LTSS initiative related to access should "bolster [or] create opportunities to listen, counsel, and assist where now the practice is to inform and direct" Interagency Liaison: Support connections between ADRC and other state agencies including Client, BHDDH, EOHHS and others as needed in direct support of No Wrong Door (NWD) initiatives, Coordinate with state agencies and vendors for routine trainings for ADRC and OHA staff, Act as OHA liaison with EOHHS on Person Centered Options Counseling (PCOC), Support ADRC time study effort with OHHS and vendor, Make internal and external connections supporting the ADRC 5 core functions Additional Functions: Participate in OHA staff trainings. Respect and maintain confidentiality, professional protocols, and individual privacy. Perform other duties as assigned. Required Skills: Strong organization skills and attention to detail, Experience using or implementing new data systems, Ability to perform data analysis, Ability to understand complex public and privately funded services for OHA constituents, Demonstrated ability to take initiative, multi-task, possess good judgment, and work independently and as part of a team, Demonstrated commitment to Diversity, Equity, Inclusion, and Accessibility, including experience/ability to identify and emphasize diverse perspectives in programming, communications, and strategy.