New

Administrative Support Associate

North Carolina State University

$ 33,540 - $ 54,455

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Jun 02, 2025

Job Posting Information

Posting Number	PG194610SP
Internal Recruitment	No
Working Title	Administrative Support Associate
Anticipated Hiring Range	$36,894 - $42,779
Work Schedule	40 hours per week; 8 am - 5 pm Monday through Friday; may work occasional overtime at supervisor's discretion.
Job Location	Raleigh, NC
Department	NC State Dining
About the Department	Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success. NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EHRA and SHRA employees. As a Pack member, you can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
Essential Job Duties	NC State Dining is seeking a customer-focused professional to support the daily operations of its administrative office. This role serves as the main point of contact for inquiries and provides general administrative and project support. Key Responsibilities: Manage the office phone line and general email account Provide responsive and courteous customer service Support daily tasks for administrative staff Perform data entry and assist with project-based work Use specialized software for reporting, food management, and customer feedback Maintain data accuracy and confidentiality Promote a positive and collaborative work environment Align with the Division's mission, goals, and service standards Follow University policies and departmental procedures If you are organized, customer-focused, and enjoy supporting a collaborative team, we encourage you to apply.
Other Responsibilities	Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to, catering and special events. Perform other duties as assigned to ensure NC State Dining business needs are met.

Qualifications

Minimum Experience/Education	High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Other Required Qualifications	Superior communication skills to actively listen to the needs of the customer, provide accurate responses, and adjust communication style to ensure understanding by the customer. Ability to build professional relationships internally and externally, and be a productive team member and collaborative campus partner. Excellent organizational skills in order to work independently and lead projects to timely and successful completion. Proficient experience in Google Suite (Email, Docs, Calendar, Sheets and Slides) and/or Microsoft Office Suite (Word, Excel and PowerPoint), with the ability to learn additional software.
Preferred Qualifications	Previous work experience in an auxiliary enterprise and hospitality organization. General knowledge of purchasing, contract administration, accounting, and human resources policies, operating procedures, and/or best practices. Experience with database systems, or ability to learn Experience with data analytics, or desire to learn
Required License or Certification	N/A
Valid NC Driver's License required	No
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	06/02/2025
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	06/06/2025
Notice to Applicants
Special Instructions	Include ALL relevant work experience on your application and include any employment that is mentioned in the supplemental questions in your work history. Also, any employment listed on your resume needs to be included on your application.

Position Details

Position Number	00111292
Position Type	SHRA
Position Classification Band Title	Administrative Support Associate
Position Classification Band Level	Journey
Position Classification Salary Range	$ 33,540 - $ 54,455
Salary Grade Equivalency	GN04
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	471501 - Dining and Catering Operations
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.