IT Database Administrator III

The mission of Information Technology Services is to explore, implement, maintain, and support the uses of technology to achieve the University's academic and administrative objectives effectively and efficiently, as stated in the University's strategic plan.

The IT Database Administrator III position designs, documents, configures, implements, and/or manages various databases to support a variety of applications, processes, etc. at Fayetteville State University. This individual is also responsible for developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of databases and their accompanying software. The IT Database Administrator III will be involved in the planning and development of databases, as well as troubleshooting any issues on behalf of users. The IT Database Administrator III advises management on database concepts, functional capabilities, parameters, and prototypes. This position requires extensive skills and experience in database architecture, implementation, maintenance, configuration, and troubleshooting, as well as cloud-hosted applications. The IT Database Administrator III is also responsible for providing support for specific applications. In addition, the IT Database Administrator III will provide a second and third-level response for incidents reported by ITS tier-one support and monitoring systems. This position requires an in-depth understanding of Banner ERP information system and modules, database optimization development, application programming, report writing development, electronic form development, and functional expertise with the full array of Banner applications, as well as unique interface solutions and support for required campus interfaces to non-Banner campus applications.

This position is eligible for flexible work arrangements, including remote/hybrid work. Fayetteville State University employees are generally required to reside in North Carolina within a reasonable commuting distance of their assigned duty station.

Operational Management:
Support, administer, and maintain the Banner ERP system, including Application Navigator, Administrative and Self-Service Applications, ESM, and integrated products. Install, configure, and maintain SQL Server database systems. Respond to and resolve database access and performance issues. Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements. Plan and coordinate data migrations between systems. Develop, implement, and maintain change control and testing processes for modifications to databases. Build and configure Banner modules to perform needed functionality according to documented processes and procedures. Establish appropriate end-user database access control levels. Develop routines for end users to facilitate best practices in database use and system integration. Understand the needs and requirements of the applications using the databases and provide support for these applications. Manage multiple applications accessing the same database. Write and debug lines of SQL code for applications. Installation of patches and upgrades, including both standalone and clustered server environments Assist with the implementation of new software and upgrades of existing software. Other duties as assigned.

Strategy and Planning:
Assess and develop long-term strategic goals for production databases in conjunction with data owners and department managers. Work with application staff to develop database architectures, coding standards, and quality assurance policies and procedures. Assist in developing and testing a disaster recovery and business continuity plan. Identify and prioritize system functions required to promote continuity and availability of critical business processes such that in the circumstance of system failure, critical University functions are restored or recovered promptly. Conduct research and make recommendations on database products, services, protocols, and standards in support of procurement and development efforts.

Other Requirements:

Must possess the ability to recognize and resolve system and software-related problems; work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively; communicate technical and complex information both orally and in writing.

A master's degree in computer science, computer information systems, computer engineering, or a closely related field with two to four years of experience in database management/data integration OR a Bachelor's degree in computer science, computer information systems, computer engineering, or a closely related field with three to five years of experience in data management/data integration OR an Equivalent combination of education or experience. All degrees should be from an appropriately accredited institution.

Working technical knowledge of:

- Ellucian Banner

- Databases - (e.g., Oracle, MSSQL)

- Programming languages - (e.g., SQL, Java)

- Reporting Tools - (e.g., WebFOCUS, Argos, ePrint)

- Document Capture - (e.g., Xtender, Hyland, NOLIJ, eTranscript)

- Scheduling - (e.g., Cron, UC4)

* Firsthand experience with business requirements gathering/analysis.

*Strong understanding of information processing principles and practices.

*Experience in the operation and analysis of software, and standards, as well as data retrieval methodologies.

* Knowledge of software evaluation principles and practices.

* Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
* Must possess the ability to recognize and resolve system and software related problems; work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively; communicate technical and complex information both orally and in writing.

Experience with the following programs,

Ellucian Banner

The selected candidate must be legally authorized to work in the United States. This position is eligible for flexible work arrangements, including remote/hybrid work. Fayetteville State University employees are generally required to reside in North Carolina within a reasonable commuting distance of their assigned duty station.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.