New Business Manager

Morgan, Lewis & Bockius LLP, one of the world's leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a New Business Manager in our Philadelphia office. Reporting to the Senior New Business Manager, the New Business Manager is responsible for managing a team of New Business Analysts, ensuring that all new client and matter submissions are reviewed, processed, and approved in compliance with firm policies, risk management standards, and regulatory requirements. The Manager serves as the primary escalation point for complex intake issues, collaborates closely with other administrative departments and practice groups, and drives continuous improvements in intake procedures, training, and service delivery.

A hybrid in-office/remote working schedule is available for this position.

RESPONSIBILITIES

• Directly supervises a team of New Business Analysts, including interviewing, hiring, onboarding, performance management, coaching, and addressing employee relations matters.

• Reviews and assigns new business intake requests; ensures timely and accurate processing in accordance with firm policies and regulatory requirements.

• Conducts final review of completed new business intake submissions to confirm compliance with firm protocols, risk management standards, and client/matter requirements.

• Collaborates with other Client and Matter Administration leaders to identify, design, and implement training programs, professional development plans, and process enhancements that improve efficiency, accuracy, and service delivery.

• Provides guidance and solutions for escalated matters from the New Business Analyst team, including issues involving conflicts, client engagement terms, or workflow bottlenecks.

• Monitors and responds to internal and external inquiries received via shared mailboxes or intake systems in a timely and professional manner.

• Participates in after-hours and weekend coverage as needed to support business continuity.

• Assists with special projects, reporting, audits, or other duties as assigned in support of departmental goals.

EXPERIENCE/QUALIFICATIONS

This job requires:

• Bachelor's degree (B.A.) from a four-year college or university, and

• Minimum of 5 years relevant professional experience, preferably leadership or management experience.

OTHER QUALIFICATIONS AND REQUIREMENTS

To perform the job successfully, an individual must demonstrate the following knowledge skills and abilities:

• Experience in New Business Intake/Conflicts in a law firm setting preferred.

• Experience doing legal research and corporate family/affiliate research; or

• Ability to research specific jurisdiction rules as they relate to conflicts of interest.

• Strong functional knowledge of the Rules of Professional Responsibility.

• Experience in conflicts identification and clearance at a large law firm.

• Excellent oral and written communication skills and a keen focus on exceptional client service.

• The ideal candidate is a proactive and detail-oriented leader with a strong understanding of law firm operations, exceptional communication skills, and a commitment to operational excellence.

• Proficiency with the Microsoft Office suite.

Qualified candidates must apply online by visiting our website at www.morganlewis.com and selecting "Careers."

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Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates

Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at 888.534.5003 or talent.acquisition@morganlewis.com

If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.