Billing & Credit Specialist

* Job Title: Billing & Credit Specialist Associate

* Job Code: 128652

* Pay Grade: 33

Equal Opportunity Employer - Minorities, Women, Individuals with DisABILITIES & Veterans Encouraged to apply.

Responsible for a variety of tasks that support the Billing and/or Credit operations of OG&E. Working with a range of customers including residential, commercial, industrial and municipal organizations, the Billing & Credit Specialist will answer questions, resolve problems and work to address customer issues.

* Entry level professional. Performs assignments with standardized processes. Works under direct supervision. Resolves questions and problems within established standards and guidelines. Follows established procedures to accomplish requirements of job.

* Research and resolve account issues.

* Processes inbox items and orders.

* Prepares and receives forms and correspondence.

* Works with team members to maintain accounts.

* Performs data entry and analysis.

* Resolves routine questions and problems.

* All other duties as assigned.

* High School Diploma/GED and 2 years related SAP experience.

* May involve walking or standing for brief periods of time.

* May occasionally travel to locations outside of primary work location for training, meetings, etc.

* May work in an open office environment with normal levels of noise.

* May exert up to 20 lbs. of force occasionally to move objects.

* Long periods of sitting at a workstation using a computer, phone system, monitor and keyboard.

* Work is performed in an office environment in cubicles.

* May be required to work non-standard work schedules.

* May require ability to work from home.

* May be required to work overtime and weekends and holidays.

* Member will not be required to drive in order to perform their job duties.

* Member is not required to perform any safety sensitive duties.

* Action Oriented: Displays a can-do attitude and enthusiasm.

* Drives Results: Maintains work focus despite obstacles or setbacks.

* Self-Development: Pursues ways to develop new skills.

* Demonstrated SAP navigation and analytical skills.

* Customer Focus: Asks questions to accurately identify customer needs.

* Communicates Effectively: Responds openly to others.

* Collaborates: Makes productive contributions to the group.

* Ensures Accountability: Holds self-accountable for complying with policies, procedures, and work requirements.

* Decision Quality: Makes good routine decisions with coaching from others.

* Ability to recognize process improvement opportunities.

* Working knowledge of Microsoft applications.

* Pre-Employment Drug Screen

$33,114 - $41,392